BEST WESTERN Hotel de l'Arbois (Aix-en-Provence, France) - 78 Hotel Reviews & 26 Photos

Christine K

Toronto, Ontario, Canada

Senior Reviewer

6 reviews

Reviews in 6 cities

4 helpful votes

“Good hotel, but unhelpful restaurant staff”

Reviewed 31 March 2012

Stayed at this hotel on Thursday March 15, 2012. The receptionist was very sweet and helpful when we checked in on the morning of the 15th and the rooms were clean as were the toilets. The two complaints I have of this hotel are: Firstly, it is quite far from the city centre, so you definitely need a car, which... More

Was this review helpful? Yes

Problem with this review?

Dear Sir or Madam, First of all and on behalf of the Hotel Manager, I thank you for this feedback but, in the mean time, I apologize for this inconvenient. In the past, we used to deal with customers asking for a corkskrew for a bottle of wine: as we got a bar and a restaurant, we decided to leave... More

Chris J

Bridgend

Contributor

14 reviews

Reviews in 13 cities

5 helpful votes

“Good rate, clean and tidy with small outdoor pool.”

Reviewed 28 November 2011

A nice hotel for the price with friendly staff. The room is clean and modern with a nice shower. As usual there is a lack of decent English TV channels but as I was not there to watch TV this hardly mattered. The outdoor pool area is nice if a little compact. Breakfast we ok, not a massive buffet, but... More

Was this review helpful? Yes

Problem with this review?

Dear Mr. J., Allow us first to thank you for taking the time to provide us with your feedback. Your opinion matters to us and be sure we will take your remarks into consideration to improve our quality of service. Our team members do their best to reach your expectations and reach the highest level of satisfaction. In regards to... More

ben1200

Trikala

Contributor

11 reviews

Reviews in 11 cities

12 helpful votes

“Nice”

Reviewed 24 September 2011

Nice hotel but you have to take the autoroute to be there so in my opinion a bit far and difficult to find. The staff were very polite and helpful ; free wifi and free parking are also a plus

Was this review helpful? Yes

Problem with this review?

ausseertraveller

Austria

Senior Contributor

25 reviews

Reviews in 15 cities

17 helpful votes

“nice hotel in the suburb of Aix-en-Provence”

Reviewed 12 September 2011

1

person found this review helpful

very comfortable, clean with cosy bedding. staff very friendly and helpful. bathroom was ok... free wifi and parking. the pool is quite nice too. minus: breakfast! don't pay for that, go somewhere else instead.

Was this review helpful? Yes

Problem with this review?

Dani_Barcelona34

Barcelona, España

Contributor

16 reviews

Reviews in 14 cities

6 helpful votes

“Great hotel”

Reviewed 26 July 2011

1

person found this review helpful

The hotel is situated at about 10 km from Aix-en-Provence city center. You need a car (there is a free private parking) to move around, and a GPS to find the hotel. Very friendly staff, very comfortable and clean rooms (with free wifi internet, cofee/tea maker, ...). There is also an outdoor swimming-pool (that looks fine, though we didn't use... More

Was this review helpful? Yes

Problem with this review?

pvault

Brisbane, Australia

2 reviews

Reviews in 2 cities

“new & spacious; excellent location if you have car”

Reviewed 2 July 2011

new & spotless clean; spacious room with very comfortable mattress & doona; location is good only if you have a car; staff very friendly

Was this review helpful? Yes

Problem with this review?

MORANGO13

Canberra, Australia

1 review

“Good location for travellers who want to drive around wonderful Provence”

Reviewed 21 June 2011

Good hotel, quiet, room was spacious and clean. Staff at the reception were courteous and helpful. Convenient location if you are driving, close to the TGV station and not far from downtown Aix-en-Provence. Caveat: if you are planning to have breakfast try not to get to the restaurant after 9:30am, otherwise you risk missing out on coffee, milk and even... More

Was this review helpful? Yes

Problem with this review?

TimetravelerCa_Usa

CA, USA

1 review

1 helpful vote

“Was told breakfast was included and then charged.”

Reviewed 10 November 2010

1

person found this review helpful

I was told breakfast was included, but in the end I was charged 12 euro per person per day. If you book, use booking_com

Was this review helpful? Yes

Problem with this review?

somersetgolfer

UK

Senior Reviewer

6 reviews

Reviews in 6 cities

3 helpful votes

“Noisy hotel next to building site”

Reviewed 6 October 2010

This poorly located hotel is next to a busy main road and there is also a building site by its side.I did not enjoy my stay.A car is essential as there are no facilities close by.

Was this review helpful? Yes

Problem with this review?

SPM713

East Sussex

Reviewer

4 reviews

Reviews in 4 cities

2 helpful votes

“Comfortable modern hotel 10 kilometres from the centre of Aix”

Reviewed 12 September 2010

The hotel is modern and the rooms we had were large, clean and comfortable. There are coffee and tea making facilities and the fridge has bottled water in it that is free. En suite shower facilities were excellent and there are up to date flat screen TV's with satellite channels. Downstairs there is a restaurant and bar. The food in... More

Was this review helpful? Yes

Problem with this review?

BEST WESTERN Hotel de l'Arbois, Aix-en-Provence

BEST WESTERN Hotel de l'Arbois

78 reviews from our community

Travellers who viewed BEST WESTERN Hotel de l'Arbois also viewed

Been to BEST WESTERN Hotel de l'Arbois? Share your experiences!

Additional Information about BEST WESTERN Hotel de l'Arbois

Owners: What's your side of the story?

Travellers also viewed...

Browse nearby

Explore Aix-en-Provence

Hotels around Aix-en-Provence