Spent one night here. Receptionist was great but cleaning staff could be better. Internet only available by cable so if you do not have an Ipad or laptop with you you cannot get internet as there is no WiFi. |They only have 5 WiFi boxes in the whole of the large building. Parking at an additional cost under the building.... More

1st impressions not good, decor tired and it has a little of the 'Prisoner Cell Block H' about it. At 6 euros the secure car park is good value but there is ample parking in the streets. Fairly straightforward to find if driving and only a 10-15 minute walk to the centre of Lille. If you want to be pampered... More

I was here for 3 nights this year. The receptionist (blond girl) is very nice, but the rest of staff is annoying. Some rooms were really bad and some were ok. The towels were not clean. Make sure you have enough toilet paper or towles because the reception is closed after 9pm. You also need your code to acces the... More

Having read Awful Warnings that reception closed at 7:00, I rang them from a servicese and said we wouldn't arrive until after then (hold-ups on the motorway), to be told that the reception would be open until 11:00 pm so not to worry. The woman on reception was lovely - we had booked secure parking, but she pointed out that... More

Rooms are small, but acceptably so if you have a standard number of people (they seem to think you can fit more in a room than is possible). For long stays, the apartments are cleaned every 15 days, which is pressing it if you are at the upper limits of tenants in one apartment. Also, the management is terrible. They... More

First and foremost, Appart'City Residence Lille Grand Palais is an apartment complex for rent (short and long term). That means everything you know about staying in a hotel does NOT apply here. When you stay at a place like Appart'City Residence Lille Grand Palais, you’re getting a room, or rooms, with no amenities. Places like Appart'City Residence Lille Grand Palais... More

Well, because of our purpose of coming here, we didn't have choice of where to stay. Needless to say, if we did, we wouldn't be choosing this place for sure. For starters, the location. It is somewhat of a remote/developing area of the city and the nearest metro station is some 10min walk away. Outside our window, there is a... More

I booked this hotel online as I believed their claim to be a few minutes from the 2 trainstations and as I would arrive at one and depart from the other this seemed very convenient. I walked and walked and walked to the hotel from Flandres station and eventually found it behind some apartments (a louer) and construction. My relief... More

I had agreed with the hotel manager of a procedure for getting my key when arriving after the reception closes (7 pm). There was a key waiting for me, but of a kind physically impossible to fit into the relevant lock. I had to spend almost 2 hours waiting, calling (with roaming) a number from which help was supposed to... More