The Excelsior Hotel is an old hotel really just steps away from the entrance to the area of the cathedral and grotto. The front desk staff were all very pleasant and kind and spoke good English. Our double room was dated but it was clean and comfortable and very very spacious, especially by French standards. We also had a very...
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Reception, Nicolas and colleages friendly, spoke fairly good english, but ok as I speak fluent french, Room dated but spotlesssly clean except for water stains in ceiling (under roof) corridors peeling wallpaper. Would have been acceptable but for the rudest frenchman I have met in 40 years of travelling in france on duty in the breakfast room. I actually went...
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Rated as 3 stars, its 1.5 to 2 stars at best (on a good day). Great location and very courteous front desk staff. However the rooms leave much to be desired. Very stuffy, and cramped. Dated everything, Beds old and uncomfortable, 13 inch color TV in the room. Bathrooms were basic, old fixtures and not in the best sanitary conditions....
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