Went with my church on pilgrimage. Due to stay at different hotel but due to Volcano creating problems, the hotel we were due to stay in was overbooked so travelagent moved us all to this one. This time I was fully mobile without crutches although one member of our group was wheelchair bound. New management is definitely introducing cost cutting... More

good hotel, rooms clean with a nice TV. Worried about what to feed vegetarians and asked us on a daily basis what we would like to eat. 10 Mins walk to the domain. You can cut through the san frai when it is open, otherwise, there are some hills. Food fresh, even the croissant and roll at breakfast. No cereal... More

I was there with my mum. She has only one foot so she is always in her wheelchair.Although the bedroom had plenty of space and a shower at almost floor level,the main enterance was a big problem.They had 2 small ramps that they would take in & out each time we needed them.Although it was only 1 step it was... More

Stayed here in September 2008 as part of large group. The hotel is situated very near the Domian and is only a few minutes walk away The rooms were ok and there was some nice seating in the lounge/bar area. The food was terrible - served by only one person at each sitting because of this some of the food... More

The first thing to be said about the Ariane is that it is pretty well situated for Pilgrims visiting the Grotto but after that this is a hotel that is geared up for catering for large numbers on a daily basis. if you are expecting pretty rooms or even reception you need to think again. there is not even so... More

We were a party of 5 making a pilgrimage. My husband and I shared a double room. My sister-in-law who has limited mobility due to arthritis shared a twin room with our adult daughter still on crutches after a skiing accident in April and needing a wheelchair to get around Lourdes. Our adult son had a single room. The hotel's... More

We stayed as independent travellers attached to pilgrimage group. One double, a twin with shower and a single were booked. When arrived we were allocated twin with bath which not suitable due to accessibility problems (I was on crutches due to knee injury and was sharing room with member of party badly affected with arthritis). When explained to desk, we... More

This Family run Hotel has been our base while in Lourdes for 6 years now, when we go on pilgrimage every August. We are a Group of upto 25 people and can have as many as 13 wheelchair users. The staff are very friendly and all speak good english and understand the slightest problem. The rooms are of a high... More