We stayed at the Hotel Montsegur for two nights, and would stay with them again on a future visit. The staff was friendly, and allowed us to use their refrigerator, opened our wine bottle, and gave us glasses. They provided directions and recommendations to restaurants. It was convenient that they had on-site parking (note that the parking spaces are small).... More

We stayed at the Hotel Montsegur on October 9, 2011. Prior to making the booking, we read through reviews left prior to the hotel's renovation. Bottom line... disregard the bad pre-2011 reviews. The Montsegur is great value for the money and we strongly recommend it. A similar room at a hotel in Paris would easily be 300 Euros+++. The room... More

We styed at Hotel Montsegur with 3 kids (11, 7, 2) on July 10th 2001, and we had a very pleasent stay. We were welcome by the lady at the front desk who were very friendly and helpfull. All the staff members we meet during our stay were very friendly and willing to help. They also spaek english and that... More

We were very well received. The staff is friendly and gives us the necessary information about tourist attractions. Our room although small was very clean. When we left, we were even offered a free coffee while waiting for the taxi to take us back to the station. The hotel is located near the center, the Canal du Midi and the... More

My wife stayed just the one night at the Montsegur - just 3.5km from the airport, and around 2km all the way into the Citadel. The free private parking in the courtyard was a bonus, as was the free wifi. The Montsegur is an imposing 19th century building, and was furnished mostly with antique furniture. The room on the first... More

My husband and I stayed here for two nights. It is on the outskirts of Carcassonne but still well situated for a shortish stroll into the city and sights. The receptionist spoke good English and was very welcoming and polite. We were given a room on the third floor but there is a lift. The room was basic but clean... More

We had one night in Hotel Montsegur and had an excellent stay. We were received with courtesy. The room was clean and the breakfast was more than good. The hotel has apparently being renovated recently, and we cannot at all recognize the critical remarks from previous guests. To day you have nothing to fear. More

We arrived at he hotel after having been robbed on motorway in N.Spain.Were desperate for somewhere to stay but had had all our cards & euros stolen.Madame said we could stay there,no problem and change some English money at bank in the morning.Other hotels we had tried refused us but we were very grateful to her for her kindness and... More

Why the Montsegur is rated three stars is beyond me. Mousy, small rooms, cheap, old and dirty carpeting, rundown bathrooms and a so so location far from the citadel make it a real trap for the unweary. An indifferent breakfast served in a dark back room crowns a miserable performance. A plaque at the gate describing this place as a... More