poor experience at this hotel, I made a reservation via Internet and the charges for the room were done irreversibly before we arrived and not only used as a backup as is usually done in other hotels, the room for three was tiny and we were offered after arguing with the lady receptionist, an even worse room. Finally we staid...
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Dear Sir,
We are truly sorry that your visit to Paris did not suit you.
Concerning your hotel reservation, you had the advantage of an 'Early Booking' rate, giving you a 10% discount when, as required and clearly mentioned, you made pre-payment when reserving.
Concerning the building our hotel is located in, it is Haussmanian style architecture from the later...
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