One night stay : Good : Helpful welcoming staff, great bed and duvet, well equipped bathroom. Very good cooked breakfast, despite having it at 6 am for early start. Bad : Poor ambience in two levelled dining area with far too bright ligthing, Food and wine on the expensive side.

Ours was an overnight stay on 7th April 2012 with Shearings on the way back from Italy. Hotel really nice very modern with nice bar and restaurant. Trouble is we didn't get into the restaurant as the Shearings lot are herded into a conference room with 6 to a table and very cramped. The evening meal consisted of soup (ok),... More

We stayed at this hotel for a single night whilst returning from a Shearings holiday in Italy on 7th / 8th April. I'd had some poor experiences with Mercure before, but had hoped that things may have improved - WRONG ! Firstly - the good points, the room was comfotable, and quiet, now the bad points - the customer service... More

On a Shearings holiday we stayed overnight on the way back from Italy. 3 points. 1.We were in room 213 right next to reception.It was very noisy until at least 12.00am despite my husband going out twice to close the double doors which then banged every time someone walked through them 2. The heating vent was noisy all night and... More

great staff who can check in a large coach party with ease and a smile, basic but clean rooms,good restaurant and in good location for the motorway or city centre. Carols Travel West yorkshire

We were told before booking, by the hotel, that they were located conveniently close to the town centre, which was important to us for this trip. This turned out to be completely untrue, if you’re staying here you either need a bus, taxi or car to get into Reims. But I wouldn’t recommend taking a taxi that they call for... More

My wife and I stayed here on the first night of a Leger Holidays Christmas-New Year tour. It is comfortable enough and quite acceptable for an overnight stay. The room was clean, the bed comfortable and the heating, as with all winter hotels, too much. Breakfast was good, nourishing and extensive. Overall, quite good.

I stayed here at the end of a tour with Shearings, and this hotel was a big let down compared to the rest of the tour (one excellent Novotel was the other hotel used in France on the outbound leg of the trip. Firstly the positives: the receptionist was friendly and the breakfast was good and plentiful even for a... More