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Mercure Reims Cathedrale

4.0 of 5
31 boulevard Paul Doumer, 51100 Reims, France
Hotel amenities
Mercure Reims Cathedrale
Ranked #10 of 55 hotels in Reims
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353 reviews from our community

Traveller rating
    56
    145
    105
    28
    19
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Families
73
 
Couples
144
 
Solo
33
 
Business
67
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
North East
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 14 May 2013

Overnight stay on the way to Italy room price good but restaurant and bar expensive we have been here before it is convenient but expensive but France in general is. Rooms apear to have been updated since our last stay

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Review collected in partnership with Accorhotels.com

Maxime D, Responsable réception at Mercure Reims Cathedrale, responded to this review
15 May 2013

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, More

brighton
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 May 2013

This was a very nice hotel, and staff were particularly friendly and helpful (despite us being useless and speaking no French). We booked a junior suite for extra space and the room was huge, modern, clean and comfortable. We got a good rate booking directly through the hotel website so it was particularly good value. Location wise, the neighbouring buildings... More

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Maxime D, Responsable réception at Mercure Reims Cathedrale, responded to this review
15 May 2013

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of... More

South Bend, Indiana, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

Spent four nights here whilst at a conference at the university. Hotel is fashionably modern with nice sized rooms. It is located on the edge of the city's cathedral area. Cafes and tourist sites are at a distance of a third of a mile or more--an easy walk if one is up to it. Also the city's tram system's nearest... More

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Maxime D, Responsable réception at Mercure Reims Cathedrale, responded to this review
11 May 2013

Dear Sir, You just give us your opinion about your stay and we thank. This testimony obliges us to continue our efforts to deliver greater value to our customers. Sincerely. Maxime More

Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 May 2013 via mobile

At 130€ a night, excluding breakfast, this was a poor deal. The room was ok but showing signs of wear. The bathroom sink was badly stained and drained really slowly. The mattress was the hardest I have ever encountered and if issued to detainees in Guantanamo would be considered inhumane! Probably the best feature was the underground car park, but... More

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Maxime D, Responsable réception at Mercure Reims Cathedrale, responded to this review
11 May 2013

You just give us your opinion about your stay and we thank you. We are sorry that our service is not up to your expectations. We just renovated all our rooms and take into account your remarks on our bedding, which is new, as well as the bathroom. We hope to regain your confidence in a future stay and wish... More

Stuttgart, Germany
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 May 2013

Chosen and suggested by my car's navigation system passing the city of Reims during our trip from Calais to Strasbourg. Liked the promising exterieur, went in and asked for a double room at the reception desk. Got one on the 3rd floor viewing towards the stadium shortly before sunset. Our car got a place in the garage in the basement,... More

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See 3 more reviews by FondOfDesign for Reims
Maxime D, Responsable réception at Mercure Reims Cathedrale, responded to this review
11 May 2013

Dear guests, We are pleased that you have passed a very pleasant stay in our hotel and hope to see you soon to share a glass of champagne! Maxime More

Lincolnshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 27 April 2013

I was in Reims to check my notes for a forthcoming book on the Gothic Cathedrals of France, so I required proximity to the cathedral and frequent access to my car. Both were available in this hotel, in fact, my car was parked alongside the front entrance to the hotel. Access from the autoroute A4 is very easy: turn off... More

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Review collected in partnership with Accorhotels.com

Hasselt, Belgium
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 16 April 2013 via mobile

See the Champagne with 4 couples: you just need your hotel for sleeping and breakfast, no ? Our surprise was huge to have excellent dinners, more than just ffriendly service and nice, clean and new rooms in the Mercure Cathedrale. The JetAir offer was more than worth the money and we will not hesitate a moment to go back a... More

Was this review helpful? Yes 1
Maxime D, Responsable réception at Mercure Reims Cathedrale, responded to this review
18 April 2013

Dear Sir, Thank you for this return, I hope to see you soon in our hotel. Sincerely More

Luxembourg City, Luxembourg
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 15 April 2013

Spent a quick overnight on the weekend in Reims to visit a few Champagne Houses in the Area. The weather was nice and overall the weekend was pleasant. We have stayed a various Accor Hotels (Novotel, Novotel Suites, Mecure, Ibis, Ibis Style) generally they are value for money. You know what you are going to get and the quality to... More

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Chester, United Kingdom
Top Contributor
56 reviews 56 reviews
20 hotel reviews
Reviews in 35 cities Reviews in 35 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 8 April 2013

Our rooms had recently been refurbished and were clean and spacious. Reception staff knowledgable & helpful about the area. Considering the locality, I thought the meals were good value for money. The evening meals were 2 courses for 21,60 euros or 3 courses for 23,00 euros. The presentation & quality were excellent. Breakfast was 17,00 euros but well worth it... More

Was this review helpful? Yes 1
Nimy, Belgium
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 4 April 2013

The hotel is in an excellent location, the staff were friendly and helpful...it was such a shame that the bed was uncomfortable. The mattress didn't provide adequate support, the pillows didn't help either, and the bed was too narrow and a little short. Such a shame.

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Review collected in partnership with Accorhotels.com

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Additional Information about Mercure Reims Cathedrale

Also Known As:
Mercure Reims Cathedrale Hotel Reims
Mercure Reims Cathedrale Hotel
Accor Reims Cathedrale
Address: 31 boulevard Paul Doumer, 51100 Reims, France
Region: France > Champagne-Ardenne > Marne > Reims
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotels in Reims
Price range (per night): 105 AUD - 207 AUD
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Mercure Reims Centre Cathédrale is located in the heart of the center, close to exit 24 of the A4 highway, the TGV train station, the convention center and the tourist area around the cathedral. This modern hotel offers 126 air-conditioned rooms, 12 meeting and conference rooms, a restaurant and bar and a private paying car park. We are open 24/7 to welcome guests. ... more   less 
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Mercure Reims Cathedrale
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