Great location. 2 mins from the Avenue de Champagne. Good quality rooms with a lot of style. The staff could have been more helpful. if you are visiting the champagne houses check what times they are open. They close for lunch from 12-2

Great location. 2 mins from the Avenue de Champagne. Good quality rooms with a lot of style. The staff could have been more helpful. if you are visiting the champagne houses check what times they are open. They close for lunch from 12-2
Stayed a couple of nights. Almost a B&B as only about a dozen rooms, but quite luxurious - large, fantastic beds, ultra modern bathrooms. Nice touches like Nespresso. A great champagne bar hidden underneath (accessible from the hotel but main entrance in street behind). Parking nearby. Located literally in the centre of Epernay. Only downside was that, being a small...
More
Dear Torbek,
We thank you for taking time to let a comment about the hotel.
We are glad to know that you had a great stay in our Hotel.
We inform you that there is always someone at the reception, day and night. We ask clients if they want to have breakfast in the morning just to know what to...
More
Stayed in first floor handicapped accessible room though we did not need the accommodations. It was the only room available. Spacious room. Very attentive staff. Room itself somewhat noisy due to location near reception desk and adjacent to the elevator. Also people in room above related to elephants, and there is no carpet. Breakfast - modest variety and expensive but...
More
Dear Steve Deliwear,
All the staff of the Hotel Jean Moet thanks you for your nice comment.
We are sorry that you were disturb by the noise, and we hope to have the pleasure of welcoming you another day in another room in our Hotel.
With kind regards
More
Need I say more than what is in the title above. We had a great experience here and we loved the French furniture, nespresso coffee machine in our room. Sadly we did not visit the spa or get a massage but it was very tempting.
Dear guests,
We thank you for taking your time to post a nice comment on our hotel Jean Moet & Spa.
We are pleased you enjoyed your stay and hope to welcoming you again in our establishment and maybe you will try our spa.
Yours sincerely,
All the staff
More
Stayed at the Hotel Jean Moet on a visit to Epernay with my husband and two friends. The hotel exceeded my expectations. The hotel staff were EXTREMELY helpful. Upon arrival, we were shown a map of the area and the main attractions. Melanie took the time to show us how gain access to the hotel as well as our rooms...
More
Dear guests,
We are really pleased you enjoyed your stay at Hotel Jean Moet & Spa.
We always do our best for our guests.
We hope to welcome you another time in our beautiful champagne region.
Kind regards,
More
We had a room on the second floor of the hotel, which was spacious enough for comfort, and we loved the toilet being separate to the bathroom. The front desk ladies were patient and helpful, phoning many, MANY restaurants on multiple nights to get us a reservation in what was clearly a packed town on a holiday long weekend.
We...
More
Dear customers ,
We feel really sorry for the inconvenience you have because of the heat in your room. And we don't understand why that was not settled.
The fact is that the hotel is on a heating mode until the 01st of June and then on air conditionning mode.But the receptionnist should have explained to you that the only...
More
We came here for 2 nights over a weekend in order to experience the champagne region. The hotel is excellently located, just steps away from the Avenue de Champagne (Moet, Pol Roger, to name just the first two). It has also an excellent front desk (regardless of who sat there) who did everything to make us feel at home and...
More
Dear guests,
We are relly please you enjoyed your stay with us. We thank you for taking your time to post a nice comment.
We hope to welcome you another time in our beautiful region.
Yours sincerely,
The staff of Hotel Jean Moet & Spa
More
The hotel location can't be beat - it's in 2 min walk from Avenue de Champagne (starting with Moet et Chandon house) and close to all major restaurants. The interior is classic (XVIIIth century style) but not plateresque. There's a great spa as well. We got a run of the house room, which we didn't mind. It was quite quirky,...
More
We were not disappointed with the service, location, and high standard of the hotel. The rooms and bathrooms were airy, well appointed, clean and luxurious. We had breakfast one morning in the cave bar, it offered enough to meet the needs of children and adults. Melissa at reception was so accommodating and got my boys some snacks and juices while...
More
Dear Molly B,
I thank you for your lovely comment and we are happy that you had a great stay.
We hope to have the pleasure of welcoming you again in our hotel.
Kind regards
More
Having scheduled a full weekend to sample the experience of the Champagne region, we chose this hotel to suit the little bit of luxury that the weekend had promised. The Hotel quality and location did not disappoint. It was a perfect location to start the day's sampling, either driving to the smaller and medium sized Champagne Houses or just walk...
More
Dear Paul-Farrar1962,
We thank you for your very nice comment.
We are glad that you had a great stay with us.
We hope to have the pleasure of welcoming you an other time in our charming hotel.
With kind regards,
More
If you own or manage Hotel Jean Moet & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.