A "double confort" room for the night had a very pokey bathroom and felt quite basic. The rooms are definitely in need of redecoration. In the plus column, the restaurant served a good breakfast and the staff were very helpful in recommending where to eat in Tours. A short walk up to the bridge revealed some lovely bars and restaurants.... More

We have bicycled along the Loire for the last three summers, but this was the first year that we ventured into Tours. We ended a spectacular 500 km biking holiday along and around the Loire in Tours at Hotel L'Univers, and it was the only regret of our trip. For two weeks, we stayed in gorgeous, impeccably clean one and... More

This hotel tries to be luxurious and have old world charm but could really use a good clean and update. Our room was interesting - had tapestry on the ceiling and lots of heavy wood furniture. It had an odd set of interior shutters you could open from inside the bathroom to look out into the bedroom. Not sure what... More

My wife and I recently spent 4 nights at the hotel and thoroughly enjoyed our stay.  The staff was very friendly and helpful to our many questions.  Breakfast was included with our room and was served in a delightful dining room with a great view of the main street in Tours.  The hotel has a great location steps from the... More

Its proximity to the city center. This hotel suffers from a serious lack of maintenance. The carpet at the reception area, lifts and especially our room were very filthy. The shower curtain had not been washed for a long time. There was dust all over the woodwork, doors as well as fingerprints. The sink was chipped and the shower was... More

Our room was dark & dreary. Very old furniture & bedspread looked like it was 50 yrs old. Asked to look at another room, but we were told they were completely booked. There were 2 small lamps in our room, one of which didn't work & no overhead lighting. The air-conditioning did not work. The only good thing about our... More

We stopped here en route from Le Havre down to Chatenet near Bordeaux - and glad we did! Had been recommended Le Mans which seemed a bit soulless - Tours was France personified! Easy to find - secure parking in hotel's car park - simple check in. Great location next to town hall. Delighted to get an upgrade - we... More

Just spent a week at L'Univers and from reading previous reviews, was not expecting a very good breakfast. Someone at this hotel must be taking notice of the reviews as the breakfast was very good. Fresh croissants, fresh pastries, fresh fruit salad, fresh coffee and the biggest surprise of all - bacon and scrambled eggs.What more could one ask for... More

We (parents & 20yr old son) stayed here for three nights, during a hot spell - 38C each day. Unfortunately, the air-conditioning in our room didn't work. The most upsetting thing was that the staff did not seem to care. We complained several times, lots of comments & promises, but in fact nothing was actually done. We came to believe... More