It is a 3 star hotel and that's how it is advertised. It may need a little bit of redecoration but it is comfortable and clean and has an excellent location. The lift is no worse than one will experience anywhere else in France. We had large travel packs so it simply meant one person and their pack at a... More

I arrived in Saint-Malo one evening looking for a hotel. After parking outside the walls and entering the gate pulling my suitcase along, the first few I came to were "complet," but this one had a few rooms left. The young man at the front desk was extremely nice and spoke some English. The room was an older hotel room,... More

After reading some reviews of this hotel, we were a little worried. However, we have been pleasantly surprised and perfectly satisfied. Upon arrival we received a very warm reception from the lady at the check-in desk and nothing was too much trouble. The hotel. is what it is . . . a three-star hotel and that is how it is... More

Firstly, we thought we were staying at a Best Western hotel as all the pre-booking photos clearly showed the BW signage and, indeed, it was featured on the BW website. When we arrived all signage references to Best Western had been masked over by white tape and, lo and behold, it had disappeared from the BW website. There were no... More

We were foot passengers and this hotel is an easy walk away from the ferry terminal. We booked with Brittany Ferries and got a much better deal than if we had booked direct. After reading the reviews on the websites we were afraid we had made a big mistake but this hotel was fine. Staff were friendly, room clean and... More

the last hotel that was available in Saint Malo so I had to book it. extremely expensive. shabby. it doesn't worth a visit at all. More

We stayed here on the last night of our holiday. We had booked it using the Best Western handbook whilst on holiday. The reception had a dark and sombre air as did the male receptionist who checked us in. He gave me a list for a minibar which did not exist!! The lift is minsicule - 3 people would be... More

Was worried by previous reviews regarding staff/service, but came away wondering what the fuss was about. Staff were friendly and helpful, location could not be better although some noise at night.......to be expected in a location like this. Would happily stay there again. Did not use the restaurant as there are probably 50+ within a 200 metre radius. More

just at the entry of the old part of St Malo, it has an excellent location. Prices are not bad, the suite is well priced, and handy for a family with kids. didn´t try the restaurant, there is a large variety in town More