The best thing about the Kyriad Prestige is its closeness to the center of Clermont-Ferrand. You walk outside the door, turn right, and it's a short stroll to the main square. On the weekend you might pass a market on the left. Apart from that I've run out of "wow" things to say about the hotel as otherwise it's a... More

I chose the hotel from a list, although I had stayed at Centre Ville one year ago and was disappointed. However, the photos looked good and I imagined it couldn't be worse. Well.... I don't know where these photos were taken (probably in the only suite they have). The rooms are tiny and clean enough. What surprised me was the... More

Had high hopes for this after an excellent nights stay at the Kyriad at Mulsanne, Le Mans. The 'Prestige' title is supposed to indicate this one of the chain's best hotels. What we have here is an okay hotel in a decent, central city location; in urgent need of a make over. The colour scheme in the halls (yellow, orange... More

I was very disappointed with the hotel after the pictures and the feedback of locals was so great. On arrival, I checked in; was given my keys. Not asked whether or not I wanted a wake up call, newspaper or any assistance with my luggage! I was not even given any directions to my room! Most annoying! I had to... More

Staff were rude and unfriendly, including the Manager who clearly felt he was doing us a favour by allowing us to stay in his hotel. I will never use this chain again. More

room is ok, I have seen much better for the price, but it is comfortable and looks clean. The problem comes from the air conditioner, it was OFF but there was an awful noise of water flow, present all the time, keeping me awake most of the night. A terrible experience... I was so angry in the morning... people from... More