The hotel is very well located, close (within walking distance) to the city centre and major city's centre attractions. The rooms were very comfortable. The bathroom was spacious and clean but needs be refurnished a little bit. The view was nothing special...but when you are in Bordeaux you don't need a view... just good shoes to walk around the city...... More

The hotel is situated a short walk away from the old town, it's attractions and many restaurants. The room was fine and we did not have any problems with noise as some of the other reviewers have, we were on the fifth floor and away from the lifts. Breakfast was fine with a fair choice but we did not eat... More

They turned off electricity so I had to call the reception to fix the problem. Then, the hair dryer was not working and they just said they couldn't do anything about it. The internet is free, but, You have to keep signing in or your connection closes. Breakfast was Ok. Only a few local channels on TV.

I stayed for 1 night on business. Location - The location itself is fairly horrible, concrete jungle just outside the city centre. However, it's only a 5 minute walk from the nice centre, so overall not too bad. Room - The room was actually pretty good, except I booked a double and got a twin, but that's typical in Europe.... More

I was greeted at reception by the rudest person ever, her name is Nina. I felt like I was really bothering her by trying to check in. She was sure I didn't have a reservation, which I did. She was sure the room wasn't ready, which it was. She was very rude and everytime I asked I question she would... More

First of all when I arrived around 10 am in the morning tried to go to bed, but the cleaning ladies were talking very loud In between themselves . Then it's a very old building where you hear everything from the flushing of the toilet of your neighbor to people walking in the hallway, or just people waiting for the... More

The architecture of the hotel is a sin to the old palazzo which it must have been before the hotel was build around and on top of it ... The rooms are ok but there is no atmosphere in this weird building. When we stayed there the fire alarm was on Saturday morning with no reason and the room maides... More

Typical Mercure city centre hotel - good standard, good location, good service, good price. Right next to the big shopping mall in Bordeaux so great if you want to indulge in some retail therapy! There is a supermarket in the mall so handy if you want some basic stuff like water, snacks, etc. Just on the edge of the old... More