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All 121 Manchester hotels »

Hilton Manchester Deansgate

4.0 of 5
303 Deansgate, Manchester M3 4LQ, England
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Hilton Manchester Deansgate
Ranked #34 of 121 hotels in Manchester
4.0 of 5 stars 797 Reviews
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797 reviews from our community

What travellers say about this hotel
  • Executive Lounge(32)
  • Cloud bar(31)
  • Very good(18)
  • Great view(14)
  • Car park(12)
  • Ceiling window(10)
  • Friendly and helpful(9)
  • Alcoholic drinks(8)
  • Standard room(3)
  • Room service(3)
Traveller rating
    287
    271
    119
    63
    57
Only show reviews for Family (34) | Couples (387) | Business (197)
Date Rating
Waterford
Contributor
17 reviews 17 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 28 May 2012 NEW

Given the fact its a Hilton I was aware that they can be rather hit or miss, The same standard doesn't really seem to be carried through this franchise! I did find this hotel to be a little over rated! My room was rather stuffy and ultra compact for an 'executive room' I dread to think what the standard room... More

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Swindon, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 27 May 2012 NEW

Recently spent a weekend at this hotel. It coincided with a corporate event but nevertheless the staff were helpful, the service efficient; the room was better than expected; the spa experience wonderful. Sadly all that was positive became negative when I left my Kindle behind in the room when I booked out. As I was still in the hotel I... More

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See 2 more reviews by Yvonne J for Manchester
Glasgow, United Kingdom
1 review
1 of 5 stars Reviewed 26 May 2012 NEW

Stayed April 2012 on business. Great location, but that's about the only positive - I won't be staying here again. My recommendation: AVOID. Having stayed in Hilton Hotels around the world, this has to be the worst experience I've had of this brand. The reception staff appeared more interested in discussing their social life with each other rather than processing... More

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Chesterfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

Stayed last week with a bunch of guys for a stag do, the receptionist made us all very welcome and we were promptly booked into our rooms. "Usual Hilton Quality" Had a couple of drinks in Cloud 23, great views over Manchester, great for taking your wife / girlfriend rather than a bunch of guys. Excellent breakfast and service the... More

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manchester
1 review
2 of 5 stars Reviewed 24 May 2012 NEW

It was my husbands 60th birthday and I had booked a meal in the restaurant for our family total 8 people.We were to have pre dinner drinks but was prevented from doing so because of a corporate evenr I had not been informed of this at booking.The member of staff at the lift was not helpfuk and said "If you... More

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St Albans, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 24 May 2012 NEW
2
people found this review helpful

I booked a room at this hotel for a Saturday night, however was notified at 3pm on Thursday afternoon that they had overbooked the hotel and were no longer able to honour the reservation. I was offered a room at the Hilton Manchester Airport hotel as an alternative- how they see an airport hotel 30mins outside of Manchester with none... More

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York, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

I booked two rooms for a colleague and myself, two weeks in advance. We arrived and were told that the "system" had overbooked the hotel and that there were no rooms for us. We wre further told that arrangements had been made for us to be accommodated in another hotel and half an hour later a taxi arrived to take... More

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Bucharest
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 May 2012 NEW

You expect a lot of Hilton Hotels and sometimes it must be hard to live up to that. However having stayed in the Hilton Manchester 4 times over the course of the the last 6 weeks I don't think the hotel lived up to it once. The issues weren't huge but just showed a lack of attention. rooms with missing... More

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Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

Such a lovely venue but absolutely terrible service at the Hilton, mainly in Cloud 23. If you're not a trashy footballer unfortunately you get treated like a peasant. Had to complain several times at the slow service until eventually the manager came to speak with me who was nonchalant and unhelpful. Would not go to again, real shame. More

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Dundee, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW

We have stayed at the Hilton Deansgate before & really enjoyed it. I was a bit concerned this time about previous reviews saying that it was run down & dirty. This is not the case at all. We were upgraded to an Executive room which was very nice indeed & spotless, not at all run down . The bed was... More

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John McLaughlin, General Manager at Hilton Manchester Deansgate, responded to this review
24 May 2012

Dear Guest Thank you for completing this review and for sharing your positive feedback with everyone. I am really pleased that you found all team members to be welcoming and attentive during your stay and that you enjoyed your breakfast and time in our 23rd floor Executive Lounge. I am really glad that you had a great night’s sleep in... More

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Additional Information about Hilton Manchester Deansgate

  • Hilton Manchester
  • Hilton International Manchester
  • Manchester Hilton
  • Hilton Deansgate
Address: 303 Deansgate, Manchester M3 4LQ, England
Price range (per night):* 147 AUD - 364 AUD

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