booked for one night stay plus 15days parking the night before we we due to fly to greece , the rooms were really comfortable but the hotel food was average and expensive for the quality, service was good and staff service ok, although dont trust your morning wake up call if you requested one, as we did and didnt get... More

This was my first visit to Manchester and we went with a group, so I didn't personally pick the hotel. We arrived quite late and the guy who organised the trip went to reception to check us all in and get our keys. We were staying in room 0504, which was roomy (2 double beds), but to be honest, the... More

Nice clean hotel. We booked a one night stay & used the 15 days car parking for the airport. The rooms were very nice however there was a problem with noise which sounded like pipes banging all night. We were so tired so didnt report this until the next morning as we didnt fancy moving rooms late at night. The... More

My friend and I enjoyed a spa day at this hotel today and were more than surprised at the friendly welcome of the staff considering it is such a big chain. The health club facilities were excellent and exceeded our expectations. I had a full body massage which was one of the best I have ever had, followed by a... More

From start to finish in this hotel there was one thing after another. Checked in, room was tiny so opted for a "upgrade" there wasn't one till after 9 next day, so after the breakfast which was the best thing about the hotel, we went back to the faulty towers reception, told them we will be out most of the... More

I've used a number of hotels around Manchester airport and this def one of the best for park and fly. Used by numer of the airlines for crew which is also a good sign. Location is good being just off the motorway and 5 to 10 mins from airport also 10 mins from wilmslow which is a very nice village... More

This hotel met all our needs and indeed some. We were upgraded to an executive room which was a complete surprise. This included a free executive lobby with drinks from 7.30 - 9.30, and again breakfast - brilliant. We ate in the bar on the evening and the meal was delicious and all staff were attentive throughout. Bed was lovely... More

I stayed overnight before I flew back to the US. Everyone that I interfaced with was professional, courteous, friendly and responsive to my needs. They have free wireless internet for Gold Elite and above. The room was clean and quiet. The Executive Lounge was very well furnished and staffed. The bar staff was very courteous and helpful and the food... More

The good points - really comfortable beds - clean and quiet rooms - good room service and good quality of food - a follow up call after room service to check your happy - excellent woman on breakfast service and great breakfast The bad points - the walk from reception to the room was impossible - I was issued with... More