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All 121 Manchester hotels »

Palace Hotel

4.0 of 5
Oxford Street, Manchester M6O 7HA, England
Hotel amenities
Palace Hotel
Ranked #58 of 121 hotels in Manchester
3.5 of 5 stars 802 Reviews
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802 reviews from our community

What travellers say about this hotel
  • Reception area(21)
  • Very good(16)
  • Oxford road(14)
  • Double beds(13)
  • Car park(11)
  • Train station(11)
  • High ceilings(6)
  • Friendly and helpful(5)
  • Flat screen TV(4)
  • Staff are polite(4)
Traveller rating
    152
    226
    119
    142
    163
Only show reviews for Family (43) | Couples (255) | Business (204)
Date Rating
Hong Kong, China
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

When I saw Palace Hotel, I felt excited!! outlook is grand & elegant... Bedroom was huge, and the ceiling height is ...tall tall tall .... Yes, hotel has a good location, nearby train station, & few bus stop on the street, easy to go everywhere in manchester!! Especially the Free metrobus from hotel to hot city center... but, you know,... More

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London, United Kingdom
1 review
3 of 5 stars Reviewed 26 May 2012 NEW

I really like the quirkiness of The Palace - it has rambling corridors and lots of character, and the lobby is really impressive. I found the food pretty good too, and the staff were generally attentive. What got me was the £5 tray charge for room service and a whopping £10 surcharge for having breakfast delivered to the room. I... More

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London, UK
Senior Contributor
30 reviews 30 reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

I have lost count of how often I have stayed in this amazing buiilding.... It is so lovely! The stunning bar and restaurant, the splendid foyer, the twists and turns wiin the hoel leading to the hidden delights of this historic and beautifully restored masterpiece of Manchester's prsoperous past.... Extensive buffet breakfast. Friendly staff (the concierges are worthy of special... More

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Richard Grove, General Manager at Palace Hotel, responded to this review
28 May 2012

Thank you so much for writing such a lovely review on our hotel, i have passed on your comments to the team and delighted that you enjoyed your stay here with us. I look forward to welcoming you back in the near future. Kindest regards, Richard. More

Newcastle-upon-Tyne, United Kingdom
Senior Contributor
28 reviews 28 reviews
Reviews in 21 cities Reviews in 21 cities
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed 21 May 2012

The Palace looks very grand and imposing from the outside, and this continues in the reception and bar areas which are, in fairness, quite nice in a victorian splendour way. However the room (once eventually found) was hugely disappointing. The decor is very dated - horrible green tiles on the walls and dusty faded old curtains. The bathroom had a... More

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Richard Grove, General Manager at Palace Hotel, responded to this review
22 May 2012

Many thanks for taking the time to write a review about our hotel, i would very much like to discuss the problems you have mentioned directly with you. Please contact me on 0161 288 1111. Kind regards, Richard. More

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Bath, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2012

Although it was only a short overnight stay, I was very impressed with this hotel. The staff were efficient and friendly, the room was tidy, clean and had everything you would need for an overnight stay. Although, I must admit, booking a double room and getting a room with 2 double beds was a little surprising! Would recommend this hotel... More

Was this review helpful? Yes
Richard Grove, General Manager at Palace Hotel, responded to this review
22 May 2012

Many thanks for your lovely review of our hotel, i have passed on your comments to the team, and hope we have the pleasure of welcoming you back in the near future. Kind regards, Richard. More

Faro, Portugal
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 May 2012

You arrive to find a grand building and reception area only to be extremely dissappointed once you are shown to a room. The room was large and right above the railway tracks so expect little sleep. The bathroom was like a sauna and the internet connection although £12 was spent was not available to the following morning. The staff did... More

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Richard Grove, General Manager at Palace Hotel, responded to this review
22 May 2012

Many thanks for taking the time and trouble to write a review on our hotel, im sorry you was disappointed with your stay, but please feel free to contact me on 0161 288 1111 so we can discuss these issues. Kind regards, Richard. More

1 review
2 of 5 stars Reviewed 18 May 2012

We (2 couples) stayed in the Palace Hotel on 5th May 2012, and booked the hotel based on its proximity to the theatre and it's excellent reviews. Check-in took over 20 minutes, our rooms weren't on the system so we were placed in rooms at the opposite end of the hotel! The room has stains on the carpet and bedding,... More

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Richard Grove, General Manager at Palace Hotel, responded to this review
22 May 2012

Thank you for taking the time to write a review on our hotel, im very disappointed that you didnt enjoy your stay here with us, please do contact me on 0161 288 1111 so we can discuss the problems that you mention. Kind regards, Richard. More

cheltenham, england
Senior Contributor
29 reviews 29 reviews
Reviews in 10 cities Reviews in 10 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 14 May 2012

Great location in the city centre, very imposing facade, decent rooms, decent food, would have given in 5 star rating but for the fire alarms that kept going off the night we stayed. More

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Richard Grove, General Manager at Palace Hotel, responded to this review
17 May 2012

Thank you for taking the time and trouble to write a reveiw on our hotel, i am delighted that you enjoyed your stay with us and look forward to welcoming you back in the near future. Kind Regards, Richard. More

hemel hempstead
Senior Contributor
23 reviews 23 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 14 May 2012

Paid £79 B & B so very good value, staff very receptive, room spacious and very clean, and breakfast good, Historic Hotel with amazing reception and decor in a prime location so no real grumbles, however give yoursalf plenty of time to check out as there was one person and this was therefore fairly slow. More

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See 5 more reviews by seandonal for Manchester
Richard Grove, General Manager at Palace Hotel, responded to this review
17 May 2012

Thank you for taking the time to write a review on our hotel, im delighted you had a good stay and hope to welcome you back in the near future. Kind Regards, Richard More

SomeWhere
1 review
2 of 5 stars Reviewed 11 May 2012

We stayed at the Palace for a conference. Very grand but disturbingly menacing! The building is 118 years old and you could tell! It is very likely a listed building so they have maintained many of the original architectural features. It was dark and very gothic - reminded me of the old insane asylum built by the Victorians. Didn't the... More

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Richard Grove, General Manager at Palace Hotel, responded to this review
17 May 2012

Many thanks for taking the time to write a review on our hotel, you are correct that the building is Grade II listed and so we have kept a lot of the original features of the building. The building was originally home to the Refuge Assurance many years ago. The architect was Alfred Waterhouse - who is regarded as one... More

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Additional Information about Palace Hotel

  • Palace Hotel Manchester
Address: Oxford Street, Manchester M6O 7HA, England
Price range (per night):* 114 AUD - 236 AUD

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Palace Hotel
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