Stayed here for one night in May. Wow. No other words for it. And by wow I mean I haven’t actually stayed in a so called 4* hotel quite so bad ever! The first room we were given was on the first floor, a small corridor of 3 rooms, as we walked towards said corridor a smell hit us, we... More

We held a conference on 21 May (The University of Manchester) and I can only praise the facilities and organisation on behalf of the Conference Team at the Palace Hotel Manchester, they were helpful and friendly and nothing was too much trouble for them, even last minute changes to our itinery were no problem for them. The food was good... More

Let me start by saying I don't and have not written a bad review on Trip Advisor before. So why this time. We booked a deal through Travelzoo and upgraded to an Executive room at additional cost. I had advised them that it was a special occassion as it was my wife's birthday. On booking in we were allocated room... More

I have just came back of a weekend away for a hen do. We stayed at this hotel through go hen and it was amazing, right from arriving we got given our rooms straight away with no fuss and very helpful staff. The rooms were immaculate and massive, the rooms were very equipped e.g. Tv, hair dryer tea&coffee facilities. The... More

Stayed here overnight recently for the second time. Would not stay again. Had to queue to check in. Room clean but good not work out why there was a portable heater in room (turned off). On returning back from a night out late we worked out why - the heating was not working and the room was freezing! Also, light... More

Would like to thank the staff for making our stay a lot more enjoyable this time. On our last visit the staff were like robots and were clearly not very well trained (which may not have been their fault), however this time everyone was very welcoming and had a smile on their face which was nice to see. Our main... More

Me and my partner stayed here recently and I have to admit,we were massively disappointed with our stay. The hotel was ridiculously loud and the corridors were dark,dusty and dingy. We were told we had to check out of our room at 11am and as we'd been to a restaurant and then for a few drinks the previous night we... More

Queue for about half an hour to get your room key. Hotel could be amazing but would need gutting and starting from scratch. Under no circumstances consider paying the full rate for a room (~£180), but at the discounted rate of £28 for a double, you can't complain

One of the most impressive 1st impressions in a hotel. On entering the hotel which from the outside is a standard Victorian building on a busy road, the reception are is magnificent. It has a gorgeous high domed ceiling and lovely marble floors, and the bar and rsstaurant area are impressive also. The rooms are quite hard to find but... More