My daughter and I have just returned home after two nights at the Park Inn.Loved the Hotel.The staff were so friendly and eager to please.Fatima on reception, you're a gem. The food was wonderful, excellent value for money. Both dinner and breakfast were some of the nicest meals I've had in a long time. The room was very comfy, a...
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Be aware that the hotel will not allow a debit card to be held against purchases to the room. It has to be a credit card. First time I have come across this. You can however use your debit card to purchase meals in hotel. There are no cash withdrawal facilities in hotel. You will have to pay for Wi...
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Dear Scotconnect,
Firstly thank you for taking the time to post a detailed review. I would like to sincerely apologise for the issues you have encountered during your stay with us.
All feedback is much appreciated and valuable to ensure we continually review our standards and ensure our policies and procedures are appropriate to deliver the customer experience we strive...
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Paid £84 for double room inc brekkie on a Sat night when we went to gig at MEN. Park Inn is Radisson's 'budget' hotel but it certainly doesn't come across that way. It's good value and a comfortable night's sleep. Swimming pool is an added bonus but was dominated by hen parties on spa days. Good choice at breakfast. Would...
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Hi Zurichcarrie
Thank you for sharing your feedback, it is much appreciated. Pleasing to read that you would stay again!
Many thanks
Neil
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Brilliant location, ideally situated for Manchester Arena and discounted use of NCP car park (directly opposite) was a welcome bonus. Beautiful hotel, very comfortable bed and large, clean shower. The full-length windows provided some pretty spectacular views of the city, too. Will definitely return.
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Hi Wilkinsonld,
Fantastic to read your great review, thank you for sharing your experience.
I look forward to welcoming you back!
All the best,
Neil
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My partner and i have stayed here a few times and we love it! The room is always lovely and i always get a good night sleep. Great location as its close to Manchester but not too close. I guess you will always have individuals that complain about things as you cant please everyone but i will always go back...
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Hi Hannah D
Thank you for the fabulous review, it is much appreciated!
All the best,
Neil
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The hotel is very well located for the MEN Arena and for the main shopping area of Manchester. Parking is available across the road at the Arena car park - I paid £12 for an overnight space including the hotel's 20% discount on NCP rates. The rooms are typical for a city centre hotel - medium size, well-appointed - but...
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Hi wowfabgroovy,
Thank you for the detailed feedback it is much appreciated and essential for us to be able to continually review our service ethos and standards.
Please accept my sincere apologies for the issues you have raised with regards to the restaurant. I would like to discuss your feedback in more detail, please do not hesitate to contact me...
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The last time my sister and stayed at the Park Inn Manchester Victoria, we rated it as 'excellent' because it was; nothing could be faulted. We were looking forward to coming back for a repeat experience and as we were off to the MEN Arena, we thought we'd check in again.
We decided that this time we wanted the 'concert...
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Reviewed 7 February 2012
Hi Kittywalford,
Thank you for the detailed review and great score. Please be assured that the feedback you have posted has been discussed with the team and the relevant action taken to retrain where necessary.
We are currently reviewing our RBG Bar & Grill menu and I will ensure that we have plenty of choice for your sister as I...
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Great place to stay for a gig at the MEN. Nice trendy bar, staff need a bit of persuading to serve you. Bit of a run of the mill city center hotel chain, but cant go wrong for the price!
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Hi jose m,
Thank you for taking the time to review the hotel, all feedback is much appreciated.
Many thanks
Neil
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I've stayed here 3 times now for events at the MEN arena and always book the concert package,
The rooms are always clean, check in and out so fast. Restaurant staff quick and efficient.
I would highly recommend this hotel to everyone!
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Hi angeline1uk, thank you for the great feedback and taking the time to post it on here. Fantastic to read that it was your third stay and I do hope to welcome you back soon.
All the best,
Neil
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I booked this hotel solely for the fact that it has a pool, sauna, steam room and spa facilities - as I was travelling alone I planned to make use of these facilities and I have to say I was not disappointed. The pool area was very nicely appointed and the sauna and steam room were a great way to...
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