The bedroom was stuffy and ac was inadequate - no window to open. Cheap bed throw on bed which is a really tacky thing for an expensive hotel. Bathroom shower allowed the water to leak over the floor. It took all our towels to mop up the water. Also, the night we were there there was a 1D concert nearby... More

stayed in this hotel for a concert at the MEN arena , check in was fast and very friendly they went out of there way to help with our requests , room was tastefuly decorated and very cozy and the situation of the hotel is ideal for a night out in manchester also

Location: Not as central as it may look. If you are going into the main Manchester Piccadilly train station and don't mind a bit of a walk then this will suit you. Otherwise it is very close to Manchester Victoria. Quite a dull area of town. Hotel: Very modern with restaurants and gym internally for convenience. However every time I... More

We travelled to Manchester to see Beyoncé and this hotel seemed nearest to the MEN. I decided to treat my friend by booking their pre-concert package which included, late check out, a 2 course meal, snacks in our room when we returned from the concert, and access to the spa/gym/pool. Upon arrival, none of this was explained to us. The... More

Booked a suite for an overnight stay after seeing Beyonce in concert at the MEN at a cost of £239 including breakfast. Was told by reception on checking in that I had to pay in full before my stay as I wanted to pay by debit card rather than credit card. Room open plan and large, very basic, no wardrobe... More

This hotel is lush! I stayed here for 3 nights and the food was lush and the rooms were nice has a pool and a spa and a gym! amazing and amazing location! the food presentation was amazing I recommend this hotel to everyone!

You can't really go wrong with chain hotels, you generally know what you're getting. However, I thought I'd write a review as I felt that we received a good standard of service. When we checked in and got to the room it had been set up as a twin rather than a double. I called reception and they gave me... More

I stayed here with my boyfriend on 07.05.2013, this was an ideal place for us to stay as we came to watch Beyonce at the arena, which is literally across the road, less than 5 minutes away. When we checked in we was served by a very polite blonde lady who made us feel very welcome. The rooms were a... More

Check in swift but we were asked if we wanted to up grade to a business suite for £20, so as we were travelling with out our kids we thought why not. On entering our room it was a basic double bed over looking a car park and there was two bottles of warm water and two pieces of mouldy... More