I revisited this hotel but this time decided to book a Top Deck room, I must say that it is a big improvement over the standard room. I had a full Sky+ package in the room, a Bose iphone dock (very useful for charging the phone if nothing else) and bottled water and Starbucks coffee very day. The bed and... More

My partner booked me in for a 'stress reliever spa recovery day'. My first impression was great. I was greeted by Michelle who was extremely helpful and friendly. She showed me around the changing rooms and gym and even got me a bottle of water. I then changed and enjoyed the use of the hot tub and sauna. The facilities... More

Stayed 1 night, paid for by company, though have done this once before. Excellent location, easy reach of the M6. Lovely swimming pool. it's nice to wake up and go for a swim before breakfast and the traumas of a business meeting. Staff friendly and helpful, rooms excellent, not sure I'd want to actually pay over the odds for a... More

We had a family room over May bank holiday. The hotel is perfectly placed between the castle and the Black Country museum meaning we could walk to both and save on the parking. The hotel is very comfortable and well equipped. We really enjoyed the pool and spa. Breakfast Is good and is included in the room rate. All on... More

Having stayed in other Village Hotels expectations were for a great stay and although I've had much worse experiences at some other chains I have to say this is not the best of the Village properties, could do with a overhaul or at least a deep clean and the food was eatable it wasn't anything to shout about. On the... More

A good quality 'business' hotel. Well positioned for my business in Dudley. The hotel was quiet and comfortable. The only quibble was the heat in the room (too much) and the chair which was so uncomfortable.

Stayed here on 28th April for a mini spa break. Checked into the hotel then made our way down to the spa. First impression was that it seemed quite unorganised and noone seemed to know how to check us in. Once we was eventually sorted we was left sitting there while a member of staff announced loud and proud how... More

I stayed at this hotel 4 times over the past year for business. We picked this hotel due to its excellent location with plenty of restaurants nearby. Also, the facilities, particularly the gym, are excellent, and staff are very friendly. However, the hotel could be cleaner. This was particularly noticed at breakfast, where the plates, glasses and cutlery were not... More

Went on a spa day package on the 26th April 2013 for my moms 60th and would like to say the receptionist Michelle was so lovely and so helpful she's a credit to the village hotel, the therapists were fab and did a great job of relaxing us and making us feel chilled out, would like to say a massive... More