This Holiday Inn is a study of opposites. While the staff are very friendly and accommodating (I can't state this enough - they're really nice!) the building itself and the level of service is pretty bad. Let's start with the Internet service. In the average 10 minute span it cuts out at least 3 or 4 times, which is EXTREMELY... More

We got a really good deal to stay at the hotel at the last minute on a DBB rate. However no one seemed to know how the dinner part was accounted for, they couldn't find menus, brought the wrong food and I'm general lacked any appetite to help. Pardon the pun. And breakfast was worse! The rooms were nice and... More

I have visited this hotel with my husband on many occasions when visiting our son at Lancaster University. The welcome we have been given has always been warm and the staff greet you with a friendly smile, making you feel comfortable from your first entry into the hotel. All of the staff go about their business in a professional manner... More

We stayed here during the Eeaster holidays, using the hotel as a base for visiting the Lake District. Our bedroom was spacious, and the staff even put in an extra bed for our teenage son who was not keen on sharing a bed with his sister! The room still had plenty of space and was spotlessly clean. The staff at... More

Had a three night break in Lancaster staying at this hotel. The hotel is a £5/£6 taxi trip to centre of Lancaster. Our room was large , clean , and comfortable. The staff were friendly and helpful. Menu was standard fayre for this type of hotel - not very adventurous. Breakfast is rather expensive at £13.95

Stayed for two nights with my husband as a birthday weekend away. Check in - On arrival at 1.30 pm we were informed that check was not until 2pm (this was also clearly stated on the paperwork and website). The male receptionist (don't know his name) apologised about the room not being ready and took us to the bar for... More

I'm here with a group of work colleagues and I'm able to report that this particular Holiday Inn is old and worn out. I regularly stay in Holiday Inns...this particular hotel obviously didn't get the memo. No fridge in room, the safe doesn't work, no ice machine in the hall and no business centre. Internet is also something like 16... More

Stayed here prior to watching football match at nearby Morecambe. Very close to M6 which was great. The hotel from an external point of view looks tired. But the negatives stop there. The room(standard double) was clean and a very spacious bathroom which was spotless. We didn't use the spa facilities as time was limited, but it looked great. We... More

My wife, 2 daughters & myself, stayed here between Christmas & New Year 2012. It is a very nice hotel with ample parking and not too expensive. We never dined there even for breakfast as we found it to be a little expensive. We made use of the swimming pool. The changing room attendant was very nice and eager to... More