I know Holiday Inn Express hotels are cheap but generally that is accompanied by cheerful. At this hotel the staff are distant albeit reasonably friendly. Check in is painful with an intolerable wait for checkin staff who sit in a small office to the right of the desk. The hotel is clean and reasonably well maintained. I ate dinner and... More

This hotel is well placed by the motorway and I've stayed here several times before. I liked the warm welcome from reception, the large comfortable room, double room and a sofa. There are the usual tea and coffee facilities and a free bottle of mineral water. The bathroom is fairly basic, shower no bath and no separate toiletries. I also... More

I am a priority club member and I have been using HI hotels for several years and I must say the reception staff at this hotel are pretty bad at their job. The male receptionist was not welcoming, barely spoke to us and we had to ask him basic question such as "is the room ready yet", and "what time... More

Stayed here weekend 28-29 April with group. Quick check in reception efficient and pleasant. Rooms great as this is a fairly new hotel. Usual things in room good TV, Tea/coffee making etc. Beds roomy and very comfy. Facitilities very good. Hotel very good value and well placed next to M6 jct 10. Only food outlet nearby was a KFC the... More

The Hotel is a bit out of the way, just of the M6 at jct 10. But its really easy to get to. Theres free parking, the rooms are quite smart, the staff were really nice. You just cant knock it for the price, especially with a free breakfast.

Have stayed here two weeks so far. Reception staff were very friendly though check in can be a bit slow if you arrive at the wrong time. The room was very comfortable but my interenta wasn't working so was given the Wifi code for the lobby area. Overall I was very pleased. The only potential downside is that it is... More

Stayed here for 2 nights (6th-8th April) Check in was quick, friendly staff. We had a family room, myself husband and 2 children. A double bed and sofa bed. The room size was ok, although much smaller than previous hotels we have stayed at. We got a really good deal of £25.00 per night which was very good value as... More

We have stayed at this hotel a couple of times and both times got it for a fantastic rate of £25 a night for a family room. The rooms are great- a good size, lovely shower and good tv and tea tray. Storage for cloths is very limited so i think you would struggle for more than a few nights.... More

Stay here every couple of months, staff are lovely, noting too much trouble, rooms are nice and spacious, really easy to get to,breakfast included and plenty of it, one of the only places that have smoking rooms for us dinosaurs still hooked to the demon weed, excellent!