Stayed for 2 nights. Very helpful staff. Great food in the bar and the restraunt. Did not use the leisure facilities but they were very busy, particularly with non residents. Only downside the walls in the rooms seemed to be very thin and the cooked breakfast buffet was rather lukewarm on both mornings
I arrived at the hotel to be greated by a number of friendly staff well presented and a cheerful greeting ensued.
The room was clean and good size. I did notice the floor creaked but as I was on the top floor wasn't overly concerned however did step carefully as not to disturb other guests.
The restaurant and bar were...
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Dear Traveller,
Thank you for taking the time to share your comments in relation to your stay with us here at the Village hotel.
I am pleased to see that you enjoyed your stay & thank you for bringing the issue of the Wifi connection in the restautant to my attention.
Hopefully we will see you back here at the...
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Having planned a trip to Birmingham i decided to book into the Village hotel in Walsall.
It looked good, and i thought i would be guaranteed a nice stay.
How wrong i was !
As the review below me states there were children running up and down most of the evening and from 6.30 in the morning slamming doors, locking...
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Dear Trip Advisor Member,
Thank you for providing such a detailed review of your stay with us.
It is clear that we have not provided you with the levels of service or indeed the experience I would expect.
I would be really keen to try and resolve this for you and hope that you will give me the opportunity to...
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went to this hotel for three days booked in i got no hot water the food in the restaurant was very expensive 23 quid for a 8oz steak so i went to the on site pub food was cheaper but like the restaurant very limited choice of food i ordered fish and chips and the chips were burnt vile and...
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Dear Trip Advisor Member,
Thank you for your review on your recent stay here at the Village Walsall; I am sorry that you did not enjoy your stay with us.
Our on site pub does feature live football and naturally can be a busy environment, I am sorry that this did not suit your needs.
If you would like to...
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Like all village hotels I have stayed in this one has a good gym with a decent pool. The rooms are nothing out of the ordinary but very clean, spacious and comfortable.
The choice of either a 'pub' to eat in or the restaurant adds some variety and the Starbucks is a nice touch.
Through choice in the UK OI...
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Dear Russell E,
Thank you for taking the time to post your review on Trip Advisor.
I am delighted that you enjoyed your stay with us and hope that you will continue to support the Village brand.
Best regards
Ben Thomas
General Manager
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Stayed as aprt of a sports team event nearby.
Check in: friendly and efficient
Bar: Large and reasonable prices. Lots of TV screens for sport so no-one's 'in the way'
Restaurant: Good food but perhaps a little limited on the menu
Rooms: standard amenities but did note no air-con (not that I needed it) Slept with the window open and...
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Dear JerryBolton,
Thank you for reviewing your stay with us here at the Village hotel.
I am pleased to see that you enjoyed your stay with us and hope that we can welcome you back to the hotel in the near future.
Best regards
Ben Thomas
General Manager
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If you're looking for somewhere to hold a medium-sized conference or seminar with overnight accommodation, the Village Hotel comes recommended. I've stayed there several times with a group that regularly books this hotel.
Conference suites are located on the second floor in "The Hub", a collection of small meeting rooms and another that can be opened up to accommodate around...
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Dear Traveller,
Thank you for your feedback following your stay with us here at the Village hotel.
I am pleased that generally, we are providing a good experience for you. I have noted the areas that you mention where we could improve and I am pleased to say that many of these are already in hand.
Our company have recently...
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We stayed here for two nights in April, and first off were a bit dissapointed, as the style of the hotel is nowehere near as modern and chic as other De Vere locations. I guess it's an older hotel though, and next time we will know to choose a different one! The bedrooms themselves are large and comfy, the bed...
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Dear Enielle,
Thank you for taking the time to review your recent experience with us.
I am sorry that your stay was impacted by the actions of other guests, I am pleased that my team attempted to resolve this for you but apologise that they were not entirely successful.
As I am sure you can appreciate, it is very difficult...
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I found the De Vere Village to be a large, but friendly hotel. The staff were very friendly, even fetching us some toast despite our missing the allotted breakfast time slot. Check-in was smooth and efficient and we didn't have any problems with noise as mentioned in other reviews. The breakfast was much better quality than in similar big-name hotels...
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Dear Blackcherry,
Thank you for your review of your recent visit to us here at the VILLAGE Birmingham Walsall.
I’m glad that you enjoyed your stay with us and that on your return, you have enough time to enjoy our health and fitness facilities.
Best regards
Ben Thomas
General Manager.
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This is the 3rd year in a row that we have stayed at this hotel in connection with a sporting event that we attend and I have to say that I was disappointed this time.
We arrived just after 3pm on the Friday afternoon and checked in straight away. There was a queue at the reception desk but this was...
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Dear Member,
Thank you for taking the time to provide such a detailed overview of your stay with us, I am only sorry that you have left us disappointed.
I would be really keen on restoring your confidence back into the hotel and perhaps you would contact me directly here at the hotel or via Trip Advisor in order for...
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