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Hilton Maidstone

4.0 of 5
Bearsted Road | Weavering, Maidstone ME14 5AA, England
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Hilton Maidstone
Ranked #11 of 15 hotels in Maidstone
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347 reviews from our community

Traveller rating
    63
    147
    96
    23
    18
See reviews for
Families
88
 
Couples
106
 
Solo
13
 
Business
79
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Birmingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 19 May 2013 NEW

I stayed here in a very large room, however, on my first night it was clear the toilet only flushed sometimes so I spent a lot of time trying to make this work. As it happened I was on my own so could put up with it but not very nice! The next morning I told the receptionist as it... More

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hereford
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 16 May 2013

The hotel is predominantly used by business people and not those seeking luxury surroundings and great customer service. Stayed here for 1 night as we were using the hotel for a casual stop. As with most other Hilton brand hotels, the bedrooms are in need of refurbishment. The room decor was dated and there was no air con. The heating... More

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LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review
17 May 2013

Dear reviewer, Thank you for your constructive feedback, I am sorry that your stay did not exceed your expectations. I don’t know which room you stayed, however we are constantly investing and upgrading our facilities, in the past year all of our rooms had new digital telephones and shower rails installed; 40 got new carpets and new ergonomic chairs; 90... More

Milton Keynes, United Kingdom
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 14 May 2013

This year winter was extend ans its still snowing on every morning of Easter weekend.We spend three nights here while exploring Kent. Parking is complimentary for the guest. As Hilton Honour Gold member i was expecting a automatic room upgrade. Even the double double room is bit dated but its comfortable and spacious. We got some extra compliemntary drinks to... More

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LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review
17 May 2013

Dear Rashdan, Thank you for your constructive feedback, I am sorry that there weren’t DeLux rooms available for your Hilton Honours upgrade but I am glad that the team organised complimentary amenities to try and make up for it. I am sorry that your bedroom decoration did not meet your expectations, however it is good to read that you enjoyed... More

norwich, United Kingdom
1 review
4 of 5 stars Reviewed 13 May 2013

good business location, service including food and staff was good, main rooms clean and tidy including the public washrooms. Bedroom room was clean and comfortable but tired and needed "small" maintenance job" carried out.

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Review collected in partnership with Hilton Hotels & Resorts

LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review
17 May 2013

Dear Barry, Thank you for your praises to the Hilton Maidstone, I am glad you enjoyed your stay and your constructive feedback has been shared with our maintenance team. We all look forward to welcoming you back again to the Hilton Maidstone. Regards, Leonardo Gagliano Hotel General Manager More

Essex, United Kingdom
1 review
4 of 5 stars Reviewed 13 May 2013

Having stayed only for one night we didnt have time to experience and make use of all the faciliteis available, however we enjoy the entire stay. Lovely place for a short stay, with experienced friendly staff and a cosy room with a lovely outlook.

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Review collected in partnership with Hilton Hotels & Resorts

LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review
17 May 2013

Dear Sarah, Thank you for taking the time to share your good experience staying in the Hilton Maidstone, I am glad you enjoyed it. We all look forward to welcoming you back again to the Hilton Maidstone. Regards, Leonardo Gagliano Hotel General Manager More

solihull
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 9 May 2013

This was a typical Hilton. very large with matching facilities but lacking any personal feeling. You are just one of many people passing through. I was unable to find any parking at front of the hotel when I arrived and drop off area was blocked by a coach for a wedding party. Very few disabled parking bays available. had to... More

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LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review
10 May 2013

Dear Simon, I am really sorry that we did not meet your expectations and thank you for your constructive feedback. We strive to make every guest feel special; my apologies if you did not feel this way, being a busy hotel should not be an excuse for that and your review will be shared with the team for them to... More

essex
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 8 May 2013

Had a 2 night break in a room overlooking the garden with bathrobes and slippers .The spa was great,clean and the pool large for a hotel. We had dinner in the restaurant both nights which was very good.

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LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review
9 May 2013

Dear Sjameson, Thank you for your review, I am glad that you enjoy your stay and I take as an extra compliment that you still have such good memories after all this time! We look forward to welcoming you back to the Hilton Maidstone. Regards, Leonardo Gagliano Hotel General Manager More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 7 May 2013

I spent two nights at this hotel while attending a conference held close by and I would highly recommend the hotel. The staff were very friendly and genuinely so throughout my stay. . The service in the restaurants was outstanding and the quality of the food was top notch. The entire place appeared spotless to me despite it being very... More

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LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review
8 May 2013

Dear Rob, Thank you for taking the time to recommend the Hilton Maidstone. It am happy to read you enjoyed your stay and the hospitality received from the team, I am sure Rupesh and the rest of the team will be glad to hear about that. Above all is good to read that you would return, we look forward to... More

Atherstone, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

stayed for one night in a double deluxe room. Checked in very easily, room very comfortable with a extra large double bed. Room very clean. Visited the restaurant for our evening meal which was also very good. Nothing was too much trouble and the staff were always checking to make sure everything was ok. Breakfast was all you could ask... More

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LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review
8 May 2013

Dear Wellington, Thank you for taking the time to share your positive guest experience with the readers of this website. It is great to read about your stay, I am sure the team will love to hear about that too. We hope to see you back to the Hilton Maidstone soon. Regards, Leonardo Gagliano Hotel General Manager More

Basildon, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 May 2013

lovely hotel! stayed for 2 nights at end of April 2013 with a mate. had the indulgence package and paid a little extra for the deluxe room which was well worth it! 2 very comfortable double beds and easily room for a third! possibly the biggest room i've ever stayed in. love having bathrobes and slippers! usual amenities...tv, tea/coffee making... More

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LeonardoGagliano, General Manager at Hilton Maidstone, responded to this review
8 May 2013

Dear Jen, Thank you for taking the time to write a review about your stay, I am glad that you enjoy our indulgency package, that is what we strive to deliver every day to every customer. I am sure the team will enjoy reading your review too. Best of all that you will be back, we all look forward to... More

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Additional Information about Hilton Maidstone

Also Known As:
Hilton Maidstone Hotel Maidstone
Hilton Maidstone Hotel
Hilton International Maidstone
Maidstone Hilton International
Maidstone Hilton
Hilton Maidstone Kent
Address: Bearsted Road | Weavering, Maidstone ME14 5AA, England
Phone Number:
Region: United Kingdom > England > South East England > Kent > Maidstone
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Maidstone
#5 Family Hotels in Maidstone
Price range (per night): 109 AUD - 224 AUD
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Hilton Maidstone hotel is within easy reach of the town centre and the M20 motorway. The hotel has a health club with indoor pool, treatment room and a sauna. Enjoy Seasons Restaurant and The Court Bar, or do business in the 8 meeting rooms. Nearby Kent attractions include Chatham Historic Dockyard, Historic Rochester, Leeds Castle and Kent Life.We have also been awarded Silver for Green Tourism. ... more   less 
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