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All 25 Crawley hotels »

Ramada Plaza London Gatwick

4.0 of 5
Tinsley Lane South, Three Bridges, Crawley RH10 8XH, England
Hotel amenities
Ranked #17 of 25 hotels in Crawley
3.5 of 5 stars 217 Reviews
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217 reviews from our community

What travellers say about this hotel
  • Early morning flight(5)
  • Good value(5)
  • Very helpful(4)
  • Car park(4)
  • Airport hotel(4)
  • Other review(3)
  • Executive room(3)
  • Alarm call(3)
  • HOT WATER(3)
Traveller rating
    47
    63
    54
    30
    23
Only show reviews for Family (54) | Couples (72) | Business (29)
Date Rating
whitbyladYorkshire
yorkshire
Contributor
13 reviews
4 helpful votes
3 of 5 stars Reviewed 13 February 2012 NEW

Hotel was selected for me (business trip) and stayed for 2 nights. No problem parking - though stanav on the postcode initially sent me to a health centre 2 miles away! - and staff welcoming, polite and helpful. Room clean and comfortable, spoilt only by the design fault of having a connecting door to the room adjacent that was not... More

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BenchSmith
West Thurrock, United Kingdom
1 review
3 of 5 stars Reviewed 12 February 2012 NEW

I stayed here as a cheap option as had an early morning start. Arrived at the hotel and after reading some of the reviews I was not suprised to find parking within the car park to be awkward. There was a lot of people that were not parked in a space appropriately, which ok is not the hotel's fault but... More

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vonnieSomerset
somerset
Contributor
17 reviews
8 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW

got in late from gatwick, too tired to drive, so went there on a last minute decision, very welcoming, charming receptionist, reasonable prices, comfy rooms, cant fault it More

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nickdolphins
England-Grew up Largo, Fl
Senior Contributor
21 reviews
49 helpful votes
1 of 5 stars Reviewed 6 February 2012

My partner and I stayed in this hotel the night before a morning flight. The bathroom was mould city - on taps, shower, bath, floor. Disgusting. Room was old and had stains all over the rug, carpet. Chips in furniture, etc. I would never stay in this hotel again - at least until they spend a few quid on fixing... More

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Tony Fletcher, General Manager at Ramada Plaza London Gatwick, responded to this review
9 February 2012

I am obviously very concerned to read your comments on the condition of the room. Please accept my sincere personal apologies for these shortfalls. Your comments are being taken very seriously and this will be dealt with following further investigation. I can assure you that the procedures are in place to maintain our room quality. More

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biggyg
Herefordshire
Senior Reviewer
9 reviews
8 helpful votes
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Excellent value overnight stay, booked through holiday extras and got room and parking for 2 weeks £90 ish Big clean room, good bed, had beers and sandwiches in the bar. For a pre flight hotel Efficient and helpful staff Certainly beats driving through the night for an early flight Would stay again More

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Tony Fletcher, General Manager at Ramada Plaza London Gatwick, responded to this review
9 February 2012

I am overwhelmed by your comments and it shows that my team has delivered impeccable service to you and family during your stay. Wherever possible we try to go the extra mile for our guests. I have fed back your comments to my team and they are all very pleased. I would like to thank you for taking the time... More

PDHDerby_UK
Derby, UK
Senior Reviewer
8 reviews
9 helpful votes
3 of 5 stars Reviewed 5 February 2012

We booked as a package including two weeks parking at Airparks Gatwick. All was organised efficiently and parking for one night at the hotel was included for free. A rather anonymous hotel but fine for a one night stay. Dinner at the hotel was OK but nothing special. Would stay again as good value for money. More

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Tony Fletcher, Manager at Ramada Plaza London Gatwick, responded to this review
9 February 2012

Thank you for taking time out gives us feedback. I am happy that you find the offer value for money and will stay with us again. I have reviewed the rating and I believe you may have more feedback for us to improve our service, please feel free to email me with your comment on operations@ramadahotelgatwick.co.uk. More

johnnyuk
Berkshire, UK
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

We stayed here night before flying out to Tenerife early the following morning, got a special rate through the Daily Telegraph. The room was clean and very large. We had a double and a single bed which was a convenient as I had my baby with us which I had "neglected" to mention on check-in as I couldn't get the... More

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Tony Fletcher, General Manager at Ramada Plaza London Gatwick, responded to this review
9 February 2012

Thank you for the feedback and its nice to know that your stay with us was enjoyable and you find our hotel good value for money. My team is pleased with your comment, as they put great effort to make our entire guest stay enjoyable and comfortable. We update our website regularly, so please look out for value offers on... More

tracey01752
Plymouth, United Kingdom
Senior Reviewer
6 reviews
3 helpful votes
5 of 5 stars Reviewed 30 January 2012

Stayed here one night for morning flight. Got a great deal with a parking for a week. Check in very quick and easy staff polite,friendly and helpful, asking if we knew where to take our car, times of restaurant and time bar served food. Room large and had everything we needed tea coffee comfy bed nice clean good sized bathroom.... More

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Tony Fletcher, General Manager at Ramada Plaza London Gatwick, responded to this review
3 February 2012

I am delighted that you enjoyed your stay with us. My team is overwhelmed with your comment on our service. We regularly update our website for special packages and try to be real value for money hotel for our guest. I and my team will wait to welcome you and family in near future. More

davelKent
Kent
2 reviews
1 helpful vote
2 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Stayed in the hotel for one night and decided to try the restaurant. Ordered the brasserie chicken stack, a chicken burger with fresh chicken breast. Burger came out looking nicely grilled but took one bite and realised I was eating a 95% raw chicken breast! Unbelievable, I am currently waiting for food poisoning to kick in! Burger replaced quite quickly... More

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madamedefarge
Derby, United Kingdom
Contributor
20 reviews
8 helpful votes
3 of 5 stars Reviewed 28 January 2012

We stayed here for one night, as I suspect most do, before an early flight from Gatwick. The main reason for staying was that it was only marginally more expensive to stay for a night with a week's parking at the airport's long stay carpark than it was just for the parking. I think they may do their own parking,... More

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Tony Fletcher, General Manager at Ramada Plaza London Gatwick, responded to this review
3 February 2012

Thank you for taking time to give us feedback on your stay with us. Liked your quote ' Car Parking with Added Room', its true we have value for money deals on park & fly on our website and our prices are very competitive in the area. Upon your feedback we are checking our interconnecting room for sound insulation. We... More

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Ramada Plaza London Gatwick Also Known As

  • Ramada Hotel Crawley
  • Ramada Hotel Plaza Gatwick
  • Ramada Crawley
  • Crawley Ramada
  • Ramada Plaza Gatwick
Address: Tinsley Lane South, Three Bridges, Crawley RH10 8XH, England

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Ramada Plaza London Gatwick
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