Stayed one night as part of a Skills coach trip, and was very impressed. Our room (114) was a huge twin room, very nicely furnished and warm - and to be honest one of the largest hotel rooms I have come across. Beds were comfortable and the room and bathroom was spotless. This room was on the groundfloor and the... More

Looks great on ther web and when you drive up, on first impressions the reception doesn't disappoint either, then you check in and it all changes! Receptionist has no personality, the room was very small, run down (wall paper ripped, hair dryer not working, cold and felt dirty). restaurant not cheap but tried it anyway as the weather was awful... More

Situated in the armpit of the A419 and A420 roads this hotel is well situated to pick up tired travellers like myself who find themselves too far from home late at night. Checking in just after midnight was fairly quick however I was soon back at the reception desk to complain that the key card did not work. The guy... More

This review is a little late as we visited 2012, this was one of my fav places in this are but im sad to say after this visit we won’t be back.the room was one of the non-refurbished rooms but I feel it should still be up to standard...apparently not. The whole room was covered in a thin layer of... More

This was my first time staying at the Brook Madison and I very much doubt I shall be returning. I regularly stay overnight in Swindon and have previously used other hotels, but fancied a change and this looked good value for money. The check in was fine and painless , and the room was clean and apart from the bathroom... More

I recently had to organise a conference at this hotel and it was made so much easier for me with the excellent help form the hotel event organiser Liz.She and all of the hotel staff could not have been more helpful. The event from start to finish was very well catered for and excellent value for money We hope to... More

Stayed NYs Eve whilst visiting relatives so wanted cheap with nice breakfast. Very good value. Friendly staff at reception and in restaurant. Polite & friendly chambermaids. No hairdryer in room but very good one was available from reception, just a bit of a pain it not being immediately to hand. We were in a refurbished room near main road but... More

This was a Family Break via a coach company for myself and husband (36 and 38) my mother and my grandmother over christmas. we arrived on the 23rd December to be greated by the duty manager on our coach and tea and scones. our cases were taken to our rooms which were very clean and spacious, everything you would need... More

A group of us attended a Conference at the Brook Madison.The staff really looked after us,the rooms were a good size with modern bathrooms. The buffets and breakfasts were very good. We also had a Themed Christmas Dinner in Martha's restaurant which was great. The hotel was ideally situated near the M4 with plenty of free parking. This hotel is... More