I was on a Bowens weekend trip, after reading some reviews I was a litle apprehensive about staying here, however I was very pleasantly surprised. My room was beautiful, muted colour furnishings which give it that superior look, a lovely comfortable double bed ( a rare treat for the single traveller, usually banished to a single bed in a cupboard}....
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My wife and I stayed here as there was a conference we were at, the room was clean and everything we needed, the bar/restaurant was very nice with a great meal in the evening. We found all the staff to be helpful an very friendly, we certainly would stay here again
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We stayed at the brook madisson for 2 nights and we were very impressed with the level of service and the attentiveness of all the staff - rooms were spacious and clean and had everything you could possibly think of. Breakfast was excellent as was the delicious lunch. We would most definitely stay here again
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I was slightly dubious when reading the reviews on here about this hotel. My stay was perfectly fine with no problems at all. in fact I was pleasantly surprised with my room,it was very clean and comfortable. would definitely stay again if I was to visit Swindon.
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Having stayed at this hotel numerous times on business over the past six or seven years so I feel I can provide some reasonable feedback. During the time I have been using the hotel it has changed hands several times and had a couple of makeovers. I have seen it when busy and seen it when things are pretty slack....
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Do not stay here, bedroom was filthy,manager didn't seem to care, mould on bathroom wall,curtains falling apart,wallpaper falling of wall I have photos to prove it
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Following on from my telephone call I do hope you enjoy your complimentary stay with us. I must point out that I have asked for this post to be removed as local competitors are not allowed to make adverse comments on this site.
Kind Regards
Michael Lee
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I arrived late at the Hotel, but had a warm welcome, room warm and clean, The breakfasts were good and hot served by a nice lady, all meals taken at the hotel were ok. the car park is a bit poorly lit, but not in total darkness. Will stay again next time in the area. Having read some of the...
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we spent christmas here and I have never eperienced any thing like it. The room was a good size but the toilet was not working for three days even though we reported it to the Manager.
we were in a party of 44 but the entertainment rooms could not accomidate us all as thier was another coach party in. The...
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I do apologise that there was an ongoing problem with the cystern. I can assure you it was fixed on a daily basis, as it was over the xmas period it was impossible to get a permanent fix done. With regards to the entertainment I am bemused with your comments as I was there on all evenings and not once...
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I have stayed here quite frequently as a business traveller and never had cause to complain. The refurbished rooms are very nice and the staff are extremely friendly. My only suggestion for improvement would be the standard of food in both restaurant and room service.
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Thank you for your constructive review. We know we have some work to do but we have a maintenance programme in operation but this is a long slow process as we have to keep to a strict budget. Brook Hotels took over this Hotel when it was in administration and is working very hard to improve the facilities and ensure...
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I stayed at the Madison for 6 days whilst working close-by and have had no real cause for complaint. I arrived in the dark and as others have mentioned I must admit that the car park was poorly lit and I would have concerns for lone female guests having to park in certain parts of the car park. The car...
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Reviewed 8 April 2008
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