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The Balmoral Hotel

3.0 of 5
Franklin Mount, Harrogate HG1 5EJ, England
Hotel amenities
The Balmoral Hotel
Ranked #13 of 29 hotels in Harrogate
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342 reviews from our community

Traveller rating
    143
    95
    59
    31
    14
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Families
22
 
Couples
212
 
Solo
9
 
Business
36
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
UK
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

We had a fabulous two night stay at this hotel and the whole experience was wonderful from walking through the front door to leaving was tremendous. The mini suite was all we could wish for, the small private TV lounge made a change from lying in bed to watch. the bed was roomy and very comfortable. We asked for my... More

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See 2 more reviews by patsylandin for Harrogate
Cambridge, United Kingdom
1 review
1 of 5 stars Reviewed 21 May 2013 NEW

I have to agree with rosycoates. This was a dreadful experience. Rooms clean, but tired and dreary. Furniture stained and chipped. Carpet starting to fray. Climbing the stairs smelt of toilet cleaner. The heating was on all night. We were on the second floor. I was woken up from raised voices which I eventually realised we're coming from the bar,... More

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ThebalmoralHotel, General Manager at The Balmoral Hotel, responded to this review
24 May 2013

Dear MitsyMeynell Firstly, in light of your comments posted, please accept our sincerest apologies that you didn’t experience the stay you were expecting. We have recently purchased the Balmoral Hotel and are looking to refurbish the property fully in the coming months, however, the points you have raised have been rectified where possible and we are carrying out other minimal... More

Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 21 May 2013 NEW

We regularly stay at places that call themselves boutique and until now have been very lucky to enjoy the best of what boutique can be. Sadly the Balmoral doesn't deliver on its claims to be boutique and the photographs and descriptions on the website are from a long time ago... If you are planning to stay at the Balmoral you... More

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See 7 more reviews by Martin P for Harrogate
ThebalmoralHotel, General Manager at The Balmoral Hotel, responded to this review
24 May 2013

Dear MartinP Firstly, in light of your comments posted, please accept our sincerest apologies that you didn’t experience the stay you were expecting. As you have noted, We recently purchased the Balmoral Hotel and are looking to refurbish the property fully in the coming months, however, the points you have raised have been rectified. I would welcome the opportunity to... More

Durham, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013 NEW

This Hotel was booked for a special occassion and if I had let reviews put me off I wouldn't have exprienced what was a fantastic weekend. This was our 1st visit to The Balmoral although we have stayed in neibouring hotels in Harrogate, yes some rooms may not be as contemporary as some I have stayed in but the Windsor... More

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ThebalmoralHotel, General Manager at The Balmoral Hotel, responded to this review
24 May 2013

Dear leeshM Many thanks for your comments raised. As you have noted we have recently purchased the property and have made some interim improvements and it is nice to see these have been noticed. We do look forward to welcoming you back in the future, and should you be looking to return to the Balmoral, please contact myself directly to... More

Midlands
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

This hotel has been taken over thank goodness, the new management team have great plans for this hotel and the work is planned to start in around a few weeks - so we were informed. We visited this hotel for a hen night and yes, it is very tired looking our room not the best, but the service was great.... More

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See 2 more reviews by Lorraine765 for Harrogate
ThebalmoralHotel, General Manager at The Balmoral Hotel, responded to this review
21 May 2013

Dear Lorraine765, thankyou for your kind comments raised, very much appreciated, as we move forward and as new owners we are striving to put the Balmoral hotel, Harrogate at the top of the tree! It is always nice to see all of the team's hard work complimented. We look forward to welcoming you back in the future. If you are... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 15 May 2013 via mobile

I have to say that this was the worst experience I have ever had in a hotel. I feel extremely misled by the claims on the website (I feel the pictures were very misleading) that it is a recently refurbished boutique hotel. Whilst it is slightly cheaper then the good hotels such as Hotel du Vin, the price difference was... More

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ThebalmoralHotel, General Manager at The Balmoral Hotel, responded to this review
16 May 2013

I have to say that this was the worst experience I have ever had in a hotel. I feel extremely misled by the claims on the website (I feel the pictures were very misleading) that it is a recently refurbished boutique hotel. Whilst it is slightly cheaper then the good hotels such as Hotel du Vin, the price difference was... More

Fleetwood, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 30 April 2013

We recently stayed at the Balmoral for five nightsin a superior room situated in the loft area, although the room is due an overhaul, it was a good size, clean and comfortable, the staff were welcoming and attentive. The Hotel is under new management and the new owner seems dynamic and has a good record of upgrading and turning around... More

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See 2 more reviews by Its_Dunny for Harrogate
ThebalmoralHotel, General Manager at The Balmoral Hotel, responded to this review
16 May 2013

Hi there, Thankyou for your comments. We do look forward to welcoming you back in the future once our refurbishment program has been completed. Please do contact me directly to make your booking. Kind regards, Nick Lawson. info@balmoralhotel.co.uk. More

Gloucester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 27 April 2013

Me an my fiancee stayed for one night on 24th April.We had a comfortable stay but were of the opinion the hotel needs brightening up,decor too dark for us,We are led to believe the hotel is getting a refurbishment.Definitely needs it.Also the bar needs spucing up,not enough atmosphere there.

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ThebalmoralHotel, General Manager at The Balmoral Hotel, responded to this review
16 May 2013

Dear Tipperpugh Thankyou for your comments, you may not be aware but we have recently purchased the Balmoral Hotel and are looking to refurbish the property fully in the coming months, however, that the points you have raised have been rectified and we are carrying out other minimal works required in the interim period. The bar continues to trade and... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 24 April 2013

I have been thinking about what to write about our stay at the Balmoral hotel for a couple of weeks. Here goes. We booked the hotel for two nights and asked if we could bring our two small dogs with us as were visiting friends who lived in the area. Because of work commitments we checked in at 12.30, saturday... More

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ThebalmoralHotel, General Manager at The Balmoral Hotel, responded to this review
16 May 2013

Dear Mikesfx Firstly, in light of your comments posted, please accept our sincerest apologies that you didn’t experience the stay you were expecting. As you noted we have recently purchased the Balmoral Hotel and are looking to refurbish the property fully in the coming months, however, that the points you have raised have been rectified and we are carrying out... More

London, United Kingdom
Top Contributor
64 reviews 64 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 14 April 2013

Got a great late deal through Daily Telegraph/Great Escapes with £50 off per night on a superior room plus got an upgrade to the Highgrove Suite when we arrived. This had a separate lounge with 2 easy chairs and a TV. Good quality bed, towels, heating control, décor and furnishings and not particularly tired bedroom. The much talked about upgrade... More

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See 10 more reviews by Bill W for Harrogate
ThebalmoralHotel, General Manager at The Balmoral Hotel, responded to this review
16 May 2013

Dear Bill W I would like to thank you for taking the time to post your comments regarding your recent stay here with us, and in particular your praise for Charlene. I have addressed your comments regarding breakfast with our team. We have recently purchased the Balmoral Hotel and are looking to refurbish the property fully in the coming months... More

 
 
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Additional Information about The Balmoral Hotel

Also Known As:
Balmoral Hotel Harrogate
The Balmoral Hotel Harrogate, Yorkshire
Address: Franklin Mount, Harrogate HG1 5EJ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Harrogate
#9 Business Hotels in Harrogate
Price range (per night): $12 - $235
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Balmoral Hotel is a beautiful boutique hotel in the heart of Harrogate, situated minutes from the centre of Harrogate and the International Centre. The luxury of the hotel is mirrored in all of the 23 period bedrooms, all of which are finished to a very high standard. With its 2 AA rosette restaurant, The Balmoral caters for most needs. Guests are also invited to enjoy complimentary use of the facilities at the nearby Academy Spa. ... more   less 
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The Balmoral Hotel
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