Great welcome from a very friendly and pleasant receptionist. Room attractive-looking and clean. Breakfast excellent with another very friendly and pleasant staff member running things. Check-out was uncomplicated. The hotel itself is very attractive and the grounds/ gardens are lovely and well-maintained.
However, the heating (if you could call it that) in our room was absolutely useless and the "hot"...
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Basic 3 starproperty, Which offers a lovely welcome at reception and then fails to deliver beyond. Rooms comfortable yet no lift access.Food in bar bland with steak tough,small portions of overcooked veg and pricey for what you get.Unkempt poorly groomed Bar staff had to be informed glasses were not clean! No pool or apparent leisure facilities.
Dear curaghill123,
Thank you for taking the time to write a review of your stay at the Kilmurry Lodge. Firstly let me apologize for the lack of sleep that you received on the night of your stay, we expect all guests should have a comfortable night’s sleep and apologize that you did not. We do on occasion have groups stay...
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We were treated to a 2 night stay by our friends to coincide with the rugby match at Thomond. The receptionist was a gem, so friendly and such a contrast to the often indifferent approach in many hotels. After the match the guys arrived back in high spirits and felt like having a roast beef sandwich, absolutely no problem the...
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Dear robauxgets,
Thank you for taking the time to write such a warm review. It was a pleasure to read such positive feedback and I will be passing on your compliments to all the team. We look forward to welcoming you to the Kilmurry Lodge during your next visit to Limerick.
Warm Regards,
Jack
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Stayed overnight in the Kilmurry Lodge for our trip to Thomond Park. We could not have asked for better. Every member of staff was so helpful and courtesy it was a pleasure. The hotel was very comfortable and very welcoming. There were suttle buses to the match from the carpark which was so handy. Definitely worth a return visit.
Dear Dee P,
Thank you for taking the time to write such a warm review. We were delighted to read your feedback on your Rugby weekend break to Limerick. It was with great pleasure to hear such great reviews about the members of our team that you encountered throughout the weekend. I have passed on all your compliments to various...
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This is my second stay in this hotel and the check in was fast and friendly. The rooms are older but very comfortable and I have to say for the weekend that was in it very quiet. Fresh towels daily if required and room serviced which is great. Air conditioning which was a blessing as I ended up sick with...
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Dear Sligojo33,
Thank you for taking the time to write your review. Firstly let me apologize for the poor service that you encountered at the bar during your stay. In light of your comments I have spoken to the Bar Manager and asked him (Anthony) to look further into this matter. Although quiet obviously standards had dropped on this particular...
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Stayed for 3 nights in March 2012. I thought it was fantastic. It isn't a swanky five star place, but I don't think anybody claims that it is. However, it has a comfy bed, a spotlessly clean bathroom and a quick, reliable, free wireless internet connection, and generally that is all I want. Suprisingly big room by British standards. However,...
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Dear RexyRoo,
Thank you for taking the time to write such a warm and lovely review. It was particularly satisfying to note that your review made glowing reference to such a wide variety of departments & amenities within the hotel, while also taking into account the value for money that was on offer. I have passed on your compliments to...
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We stayed in the Kilmurry Lodge Hotel recently for just one night and found it ideally situated for Limerick University, which is easily within walking distance if required. Although parts of the hotel could do with a little redecoration, the staff couldn't have been more helpful, and the room we stayed in was very clean and fresh. We also had...
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Hi wynkin,
Thank you for taking the time to write such a warm review. It is with great pleasure to note that the hotel staff that you dealt with were both friendly and efficient. I will be passing your comments onto the various department heads and I shall speak with the owner in relation to the redecoration. Finally we appreciate...
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There really isn't much good or bad to write about the Kilmurry Lodge. Its very predictable, kinda like a Holiday Inn. The last room I had there was on the ground floor, so I couldn't leave the windows open and it was stuffy. Its close to the University. Another reviewer said it was close to the airport. Shannon airport is...
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Hi DublinBanjoMan,
Thank you for taking the time to write a review. However I am somewhat disappointed in reading the account of your stay with us. We take great pride in offering value for money here in the Kilmurry Lodge, while also offering a distinctively unique hotel experience, one in which provides our customers with a sense of warmth and...
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Stayed just one night but wished it had of been longer! From the moment we checked in the Staff were more than helpful, pleasant and approachable. We chatted to Jack (owner's son) and he really made us feel welcome. The Rooms are a good size, beds comfortable and the bathroom was clean & adequate. We also ate in the Bar,...
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Dear aefb,
Thank you for taking the time to write such a lovely review. It is with great pleasure to read such kind words about the hotel, the various departments and the staff you encountered. We very much appreciate the recommendation and hope to see you in the Kilmurry Lodge in the near future.
I apologize for the delay in...
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We made the Kilmurry our base as we visited the University of Limerick and then on to Dingle and Doolin. The staff was excellent - friendly, accommodating and helpful. We arrived very early and our rooms were ready, as promised. By our third checkin over ten days - they welcomed us, knew our names and who we were looking to...
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Dear AnnKate,
Thank you for taking the time to write such a warm review and I really hope we helped in contributing to an enjoyable vacation in Ireland. I have passed your comments onto the various heads of departments, who also take great pride in such reviews. I was concerned to note you had trouble with the WIFI in your...
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