My husband and I got a great deal for 1 night with breakfast at this hotel . We had to change the dates twice and I dealt with a fantastic person by email who was really accommodating and couldn't have been nicer. We finally made it to the hotel on May 26th.
I love the decor and the feel of...
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Happy with service, room, shower and breakfast and pool. One night (3am-5am) there was a lot of shouting several times in the corridor from some drunken lout with a wedding. I had to work the next day. This can happen anywhere.
Reception said there was nothing they could do. But that's not true, is it? they could always offer us...
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Well-designed shower which stays at its heat setting. Strangely, no fan to speed extraction of steam. Corridor doors keep noise out, but device to open door by room-card is unannounced and hidden so that I forced the door a couple of times before I found the device. But apart from these quibbles an excellent hotel with interested staff.
Dear Guest,
We are delighted that you enjoyed your recent stay with us, thank you for the great comments.
With regards to your feedback about the key operating the corridors doors this is something the should have been mentioned on check-in if this was not the case then my apologies.
We look forward to welcoming you back to us again...
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We stayed at the Hotel Kilkenny for the May Bank Holiday weekend. The three night special was excellent value overall and I would recommend the hotel. The staff are very friendly and helpful and the room we were given was both spacious and clean. We did not get to use the fitness club or the spa facilities unfortunately but the...
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Dear Guest,
Many thanks for taking the time to post your comments on TripAdvisor, everyone is delighted you enjoyed your stay with us. With regards to your feedback about the Spa - unfortunately this is run independently from ourselves however I will ensure that your comments are passed onto them today.
Feedback about Breakfast - your comments will be passed...
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I stayed 2 nights and found that all services were excellent. I arrived 5 hours before check in time. The reception staff were excellent and checked me in to my room straight away. Now that is what I call excellent service.
Dear Guest,
Many thanks for your kind comments, indeed should we have rooms available on arrival of our guests we ensure that you are checked into your room. Everyone at Hotel Kilkenny looks forward to welcoming you back to us again very soon.
Kind regards the Management and Staff of Hotel Kilkenny.
__________________________________________________________________________
Hotel Kilkenny employs a team of 150...
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Upon arrival we were kindly told we had been upgraded which is always a great start to any holiday/break.
Despite multiple weddings over the weekend the room was quiet and the hotel not over crowed or noisy.
Facilities and food were excellent and the staff were very professional and friendly which is common in a Griffin group hotel.
Would highly...
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Dear Guest,
Thank you very much for your great comments, everyone is delighted you had an enjoyable stay with us at Hotel Kilkenny. We also look forward to welcoming you back to us again very soon.
Kind regards the Management and Staff of Hotel Kilkenny.
__________________________________________________________________________
Hotel Kilkenny employs a team of 150 dedicated people who are focused on delivering...
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My husband and I stayed for 3 nights from Sunday 6th May-Tue 8th May.We arrived at 1.30pm to be told that check in was 4pm which was very inconvenient.There was no mention of this late check in on booking.We could have lived with that but the overflowing ashtrays and half full pnt glasses all outside from the previous night at...
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Dear Guest,
Firstly I would like to thank you for taking the time to post your comments on TripAdvisor.
I would also like to mention with regards to our 4pm check in time, this is confirmed to every guest in their confirmation letter, also should you have booked via a 3rd party site we have also checked to ensure that...
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We stayed for two nights B&B and dinner on one evening, I cannot comment on the value as we were given a voucher for the stay. The hotel has recently been refurbished but unfortunately the room we had was an old one. It was still nice but a little faded and I didn't like being on the ground floor. The...
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Dear Guest,
We are delighted you had an enjoyable stay with us and we are delighted you enjoyed the live music in Pure Bar.
I will ensure that your comments with regards to Breakfast are passed onto the appropriate Manager and corrected very quickly and hopefully we will have the pleasure of welcoming you back to us again very soon....
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Very nice weekend away from where we live in Meath. Distance wise was just over and hour and a half. We found the hotel staff very friendly and helpful. On the Friday night we ate in the restaurant and we were very happy with the service and quality of the food. The hotel is located just a short stroll from...
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Dear Guest,
Many thanks for posting your comments on TripAdvisor, everyone at Hotel Kilkenny is delighted that you had an enjoyable stay with us and had such positive comments about the Team.
We look forward to welcoming you back to us again very soon.
Kind regards the Management and Staff of Hotel Kilkenny.
__________________________________________________________________________
Hotel Kilkenny employs a team of...
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My husband an I checked into Hotel kilkenny with the red carpet rolled out to greet us -no not for us, there was a wedding reception due. reception was very noisy as a large group were waiting in the lobby but the receptionist wa svery welcoming and gave us some extra information on the area. the bedroom was spacious and...
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Dear Guest,
Thank you for taking the time to post your comments on Trip Advisor.
This time of year is indeed very busy with weddings and so to try and keep noise to a minimum we do ask our guests to consider this when back to their bedrooms, we also have notices on each corridor, so I am very sorry...
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