We have stayed at this hotel twice in the last year, once for a wedding a few weeks ago and last year for a concert in the nearby gleneagle hotel. It is a decent hotel with good food served in the bar that is reasonably priced. The staff were efficient and friendly for the most part. The first room we...
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We stopped by the oaks hotel for a family lunch and i can honestly say it was the worst experience i have ever had.We ordered our food and an hour later only half of it came out,when we asked to see the manager we were told the waitress was our manager.When we complained she gave some mumbled apology.Needless to say...
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Dear Bridge9.
Our reputation in Killarney is second to none for the quality of our food and the service we give our clients. We do indeed remember your visit to our hotel. For some reason your docket got lost in the lunch hour rush and this resulted in a slow service. Obviously this was a problem with our inhouse system....
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We are both from different counties. Me limerick my husband Wexford.When we decided to get married we decided on Kerry. We had a few boxs to tick with regards to the hotel we choose for our reception. We look at many hotels and choose this little gem of a hotel.
We met with the DGM and GM to arrange the...
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We booked into the Killarney Oaks for New Year’s Eve 2012 after seeing their website which looked great. Sadly our experience came nowhere near our expectations and the whole experience was a let-down. Alarm bells should have sounded when we were asked to pay on checking in which I have never heard of before with the receptionist saying ‘I will...
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Good morning Paul,
I am reverting to your complaint about your recent stay at the Killarney Oaks Hotel.
Let us take your comments in order:
Payment on arrival, far from being the exception to the rule, is in fact quite common in the hotel industry today.
There is a breakfast card in the room and all orders are to be...
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Hi all,
I was at a wedding in the Killarney Oaks on New Years Eve.
Unbelievable. The food, the service and the room were all fantastic.
Well done to the staff. I will be returning.
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Reviewed 26 February 2009
Attended my cousin's wedding in Killarney and was amazed by the room where the reception was held. It was big with lots of space between the tables but what I liked best was the lighting. It was so romantic and really gave a great start to the evening.
Food great, locatin great and top marks for a memorable day.
I...
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Hallway and Bedrooms could do with a freshen up..especially carpets, felt grubby.
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Lovely hotel. Great bar food. Room was nice. Will stay here again soon!!!!!
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It was brilliant at a wedding there and is a beautiful hotel! Lovely staff great value very generus meals and fabulous rooms and a small walk to muckross park! Will be going there again for sure!!
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Not so cheap not so cheerful. Rooms could do with a good cleaning. The staff in the bar were not very friendly, customer service really needs some attention! The only thing that redeemed this place was the breakfast.
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