When my partner and I booked in everything seemed fine, the lady called Linda was very charming and pleasant. Although that is where it ended. The bedroom - decor wise, was OK for the price, but as i work in the hotel industry myself i felt the standard was very low. i do not believe dirty sheets with stains that... More

called up to book and asked if it would be ok to get access to a microwave on 1 occassion on the stay to sterelise my newborn babys bottles on the stay. my baby tarted crying whilst i was on the phone so i passed my baby to my partner and just as i did the lady called 'linda' who... More

room was dated with dirty sheets that didn't get changed in three nights nor did the carpets get hoovered. The bedspread and curtains where dirty and stained. The bedspread almost certainly doesn;t get laundered each time guests leave. bathroom was tiny. no bath, the door had broken off the shower cubicle and had been replaced with a curtain that didn't... More

This hotel is in a great location,and has great potential,but,there were some problems a lack of ready HOT WATER being one of them Ayr itself is a really nice town and well worth a visit More

I have always been a fan of tripadvisor and they're candid reviews but having read the last couple on this hotel I have to say I totally disagree with them. This place is a truly hidden gem, if your looking for the corporate brand where they're out to screw every penny out of you and treat you like cattle then... More

Beds were very uncomfortable and lumpy. The room was small, pokey and old-fashioned; which was a huge difference to the bedroom images shown on the hotel's website. Breakfast was the only meal served. The bar was empty for the entire duration of our stay. There was no private parking. More

Beds were uncomfortable and lumpy. Bedroom smelt damp and was small, pokey and old fashioned, in constrast to the room images shown on the hotel's website. Breakfast was the only meal served. The bar was empty for the entire duration of our stay. No private parking. More

What a fantastic location for an absolutely amazing experience. From the moment you open the gate until you leave. We were made to feel like royalty. Our room was clean, tidy and beautifully furnished with everything required. The landlords couldn't have been more helpful. If they'll have us, we'll definitely be back. More