My husband and I visited the New County Hotel a couple of weeks ago, taking advantage of an Itison deal. We both agreed that although we had hoped for a nice stay it exceeded all of our expectations. The hotel has its own small car park which was very convenient. The reception area is very fresh and stylish and the...
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Many thanks for taking the time to post your comments on your recent visit. Feedback from our guests is important as we are continually trying to improve our customer service.
We were delighted to hear how much you enjoyed you stay and the fine dining experience in our Opus One Restaurant so will pass your comments onto our Chef.
We do hope you will visit...
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My gran and I recently went there just for lunch and the service was so poor we left after the starter just to ad to insult hers wasn't even hot! The service was appalling she asked for the menu to be told its on the table then looking for the special still told on the table. 2 courses for £9.95...
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From the moment we stepped into the New County Hotel for our two night stay we were made so welcome by the friendly staff. A bottle of red wine which awaited our arrival was just to our taste and went down a treat. We ate at the Opus One restaurant on our first night, having reserved a table beforehand. Excellent...
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I am delighted you have enjoyed your stay with us, it is always good to hear positive feed back from our customers and we look forward to seeing you again soon.
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Excellent service (particularly a girl we think was called Gemma) very clean room with a comfy bed.
We had a front facing room, as it was warm we wanted to open the windows but the traffic noise was too loud. The corridors weren;t as nice as the general reception/restaurant area however the place was very clean and tidy etc.
We...
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We recently stayed here for one night dinner, bed and breakfast. We were impressed with the reception, lounge and dining areas on arrival and were pleased to have been able to check in earlier than stated. The room was small and clean and very quiet as it was at the back of the buliding. Our friends were at the front...
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It was a real pleasure meeting and chatting with yourself and your party during your recent stay with us.
i am delighted that you enjoyed your fine dining experience with us at the Opus One Restaurant, and i have passed your comments onto my team and kitchen brigade.
It is always nice to get positive feedback from our customers as...
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We stayed here for two nights as a wee break for both of us, room was very basic but clean and very warm indeed but it did have a fan in it which did help but not the best.General Manager Mr Jalal Al-Ibrahimi was perfect from the moment we arrived making us feel as a VIP which was a nice...
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Its always nice and rewarding to hear such positive feedback which I will pass on in to my team. We do strive to provide the highest customer service at all times and to ensure our guests needs are met.
We have two dining options our Opus One Restaurant which you have tried, but we also have Gavin`s Bistro which you...
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Stayed at this hotel with six of my friends. Staff were excellent and could not have been more helpful.
Bedrooms were kept very clean and fresh towels every day
Breakfast and lunch were spot on
Would definately stay here again
Only minus is there is not lift but having said this the manager very kindly carried our cases to the...
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Thank you for posting your review and we are delighted that you have enjoyed your 3 days break with us and hope to welcome you back in the near future.
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Stayed one night in hotel and ate in the Opus Restaurant. Food was really good, room was okay; clean and welcoming.
Haven't stayed here but have used it for a small school reunion lunch in Opus One restaurant. Food was fine and well presented, staff set up our table so we could enjoy ourselves without disrupting other customers and when we finished eating we were able to use a very smart lounge adjacent to the restaurant for coffees etc.
Separately my...
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We are delighted to hear how much you have enjoyed your meal, the service and ambiance provided at the New County Hotel and look forward to your next visit.
We appreciate all feed back from our customers and i will pass your kind comments to my team.
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This hotel is just on the edge of the main part of Perth on way to Bus station. We had a lovely large room but the corridors of the hotel have seen better days and are very rambling. There is no lift so if you find stairs a problem ask to be on a lower floor. We were on the...
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49 Reviews
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