After my stay in Glasgow this was pleasant surprise as the place is very cool. The rooms are very good and comparatively large. Also we got children room interconnected like American style rarely seen in Europe. The place was very nice with modern interior no high story building which is good for family and elderly people. Break fast was nice...
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It is really appreciated by all the staff as well as myself when a guest takes the time to place a review and we thank you for you remarks and are so glad that you enjoyed your stay with us
Kind regards
Cathy Macleod
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My wife and I arrived on the evening of 18th May after a drive from home of over 500miles.
We checked into the hotel around 6-30pm and were given a room on the ground floor. Nothing elaborate but clean and functional is how I would describe it. The location was just outside of the city and was easy to find...
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Thank you for your review, we do at present provide free internet access in our lounge areas for up to 6 hours at a time, the charge is applicable if needing internet access in your room
Kind Regards
Cathy Macleod
General Manager
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We are on holiday from the States with a fairly specific agenda. This HI Express met our needs perfectly as a base of operations for our touring plan in the Highlands. The breakfast service set us up for a full day of activity without the need to stop for lunch. The rooms are functional, comfortable and clean. The staff are...
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So Glad that you enjoyed your stay with us and hope that your holiday continues to be enjoyable.
Have a safe trip home and if you ever want to visit Inverness again it would be lovely to see you
Kind Regards
Cathy
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I stay at this hotel on a regular basis when visiting the highlands, both on business and leisure. It is located on a small business estate within easy walking distance to an out of town shopping centre. It’s just off a junction of the A9 / A96 so no time waste driving down congested roads to get to the hotel....
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Good to hear from a guest who stays with us regularly stays with us and thank you for your comments.
Kind Regards
Cathy
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We enjoyed our overnight stay at this hotel. The room was clean as were all the areas in the hotel. Our only complaint was the breakfast and the breakfast service area, it really was a bit of a rabble. Surely with better planning you could make your choice without criss crossing the area with your tray, avoiding other clients with...
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Thank you very much for your comments all of which are valued by the hotel. As you know the hotel introduced the new hot items and as a business we are looking at all the ways of improving service for our guests.Breakfast is one the key elements that is challenging but with feedback from our guests it helps us to...
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Welcome - excellent, warm and friendly
Staff - excellent, all friendly
Location - very convenient for shopping centre and short travelling time to city centre
Evening meals - not offered
Breakfast - continental was good, cooked offered poor choice - only sausages, beans and egg.
Bedroom - excellent, big comfortable bed and usual extras
Cleanliness - excellent, spotless
Price -...
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Thank you for taking the time to give a detailed and informative review of your stay at the hotel, I am happy that you enjoyed your stay and hope to see you again soon
Kind Regards
Cathy
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Very efficiently run hotel. No problems booking in and the room was bright and clean. Close to cinema at nearby retail park and an easy short drive in to Inverness. Had a great meal next door at the Snow Goose Hotel for a very reasonable price. Will definitely go back for another relaxing weekend without any worries.
Thank you for your positive review and I am glad that your stay was enjoyable
Please call in and see us again
Kind Regards
Cathy
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I was the OIC of a 2 week military detachment of nearly 90 personnel, all of whom stayed at this hotel. The staff was friendly and helpful with every aspect of our stay, from coordinating the initial reservations all the way through the last man out. They flexed breakfast times to accommodate our early shift personnel, located a laundry service...
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It was a pleasure to have all your company with us for the month of April and we are delighted that you found our hotel to be everything and more than what you needed. We do hope that if ever in the Highlands again that you will stay with us but best regards to you all
Haste ye back
Cathy
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On arrival, the staff were very pleasant and welcoming. Our room was very clean and we were very impressed. In the evening we went for a meal at The Snow Goose. Excellent food and we felt well looked after by our waiter, Alan. On returning to the Hotel later that evening we decided to have one last drink at the...
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Dear Guest,
Thank you for taking the time to write a review on your recent visit to our hotel. I am sorry that on this occasion we did not quite meet with your expectations, we are always happy to know that our guests have had a comfortable stay and appreciate your comments.
Can I please assure you that the price...
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We stayed for first time this weekend staff were 1st class and hotel was clean accessible and comfortable will definitely stay again adjoining restaurant golden goose was amazing food was of great standard and recommend there fab steaks
So glad your first stay with us was good and look forward to seeing you again
we have passed on your comments to the snow goose restaurant
Kind Regards
Cathy Macleod
General Manager
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