We were made to feel very welcome, the hotel was excellent value for money, nice evening meal and an excellent breakfast with very helpful staff

We were made to feel very welcome, the hotel was excellent value for money, nice evening meal and an excellent breakfast with very helpful staff
This is a lovely, friendly hotel/Inn located in a quiet, rural area in the village of Keiss on the main road just 9 miles from John O'Groats. The hotel is ideally located on the A99 within easy driving distance from all the major attractions and towns of this far north location. Wick is only about 6 miles, John O'Groats about...
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We stayed for 1 night at the sinclair bay hotel as part of our uk roadtrip honeymoon!!! We were very pleased when we arrived to be shown to a big room with huge ensuite bathroom and told we had been upgraded for free as the hotel was'nt very busy,very nice and appreciated. The staff that we met were all friendly...
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Thankyou for your comments we like to hear feedback good or bad otherwise how can you make things better we can only apologise to these people that the experience was not as they would have liked, We were up and around at 7am but the guest did not want breakfast till 9am so I was ironing I did pop in...
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Clean, basic, friendly, remote. Rooms and water a little cold at first. Breakfast is great so long as you don't expect fruit and different types of milk. Bar food nice. Good beer.
Went up on work business to wick. Hotel look the part on the internet but how wrong can i be.
checked in had to wait for service. got the key to my room and the first thing i saw was it had no curtains. the window overlooked a pelican crossing. The TV could only pick up channel 4 and there...
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Thankyou for your comment although I am not quite sure where you stayed because all of our rooms have curtains, and I cannot do anything about the pelican crossing, the water does take a long time to come through (apologies ) however I have changed the mattresses and the rooms now have digi boxes so thankyou for the feedback on...
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The staff were great as were all the locals we met.
The children were treated like the little people they are.
The rooms actually had proper mugs in not those silly little teacups.
The family room was the best we have stayed in. A seperate room for the boys but still behind our door.
Darts pool and lots of board...
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As we had not been to Keiss, nor to Caithness before, we didn't know what to expect. As soon as we went into the hotel we were made very welcome and shown to our room, which was spacious to say the least. Windows on two sides, one to the east and one to the south. On-suite shower room with a...
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Stayed one night on way to Orkney as ferry not running due to inclement weather. Staff very friendly and accommodating however second floor where our room located had an awful smell. Intolerable really, attempts by hotel to cover up with various fresheners proved of no benefit!!!
Keiss is a small harbour village and sometimes depending on which way the wind blows there is a waft from the harbour and as the bedroom windows are open in the mornings during cleaning occasionly we do get a whiff .We are sorry if you found it so awful.
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On arrival I was initially a bit upset as activehotel had charged me £60 for my room, but the rack rate in the lobby was £50, but nevermind.
The room was a nice size and with good amienities, I didnt eat evening meal at the hotel so I cant comment.
Was a little bit dissapointed that I was promised that...
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