After many telephone calls, I eventually received an email confirming the booking. I was promised two good bedrooms but instead we were put in the basement. The pillows cases had not been changed from the last occupant, the bedding felt damp and the pillows smelt awful in fact the room i was in smelt of stale sweat . Service at... More

Many aspects of this hotel are worth shouting about but equally it needs a lot more work both asthetically and otherwise Let's begin with the positives.The welcome and the help we got in advising us where to go and what to see was very good indeed. I didn't get the guy's name but he really was fantastic and clearly loved... More

Have just arrived back after 3 fantastic nights in Edinburgh made all the better for our stay in No 32 Hotel. This is a beautiful old town house on a great character street just a couple of minutes walk from the Haymarket train station. Coats Gardens is a wide cobblestoned road lined with large houses all with lovely periodoc features... More

I stayed here for 2 nights whilst away with work. The facilities were of a high standard and we were allowed to check in to our rooms a little earlier than the advertised 2pm. However the customer service was very poor and my commutation with the hotel since my stay has been entirely ignored (I have been trying to get... More

My grandson and I chose No 32 as a base for our adventure in Edinburgh. This is a lovely, bijou, family hotel in a fine terrace in Edinburgh's West End, close to Prince's Street and everything else. Our room was spacious, very clean and very elegant. Most important, I had a health scare involving my eyesight which sadly shortened our... More

My boyfriend and I booked No32 as a reasonably priced, nice looking, good location-ed hotel and we were not disappointed. We arrived at 10am and the hotel staff were so polite and friendly. Telling us our room wasn't ready but we could leave our bags & head off to explore and that they would pop our belongings into our room... More

I stayed a couple of months ago and I can guarantee that the experience was more than satisfactory. I got one of the lovely and clean twin rooms at the front. Breakfast was really good with loads of options to choose from toasts, cereals and yoghurts to a fully delicious cooked Scottish breakfast. It was my first time in Edinburgh... More

This was a Christmas treat for my in-laws, we went 18th -20th March, it was wet, windy and snowy, but what a wonderful time we had. The B&B was excellent, very friendly staff, nothing to much trouble. We are going back in September for a longer stay. Thank you for making our stay memorable.

Do not stay at this hotel under any circumstances! Dodgy owners, telephone numbers that do not work, email addresses that do not work. We stayed here for the weekend in early March 2013 and were given a freezing cold tiny room at the top of the building. Given the price of the room, I had expected much better quality (especially... More