Excellent accommodations. Friendly and helpful staff who call guests by name. Good location except for ongoing rail construction along Princes Street. Very expensive, with charges for local phone calls and wi-fi, which is only available in the public areas. Wi-fi should be provided for free throughout the hotel in such a classy place charging such high prices. Local phone calls... More

As I come from Dubai, I came to discover that if any hotel deserves a 7 star rating is the Balmoral hotel in Edinburgh. From location to service and amenities, this hotel is a second to none. We were welcomed wit a tour of the hotel and it's history (120 years old). We were ( wife and daughter) accompanied to... More

Just come back after 2 night stay. Upgraded to a very large suite due to anniversary with king size bed, walk in wardrobe, plus two seating areas! Beautiful bed and house keeping was a fabulous standard. Staff in balmoral bar (infact in general) were so friendly, they couldn't do enough. Super hospitality although a standard at 5* you would expect.... More

The service and quality of the hotel was fantastic (as you would expect!) but is it worth the normal price of the room (circa £350) probably not! We paid £180 - got a good deal through hotels.com which was worth it but the room was quite small, we were supposed to have a city view but actually had an internally... More

We only had one night and we were working so it was a bust stay. There's something special, from the mont you arrive you know you are in a very clash place. Our room was warm and comforting, perfect for a cold February night. The staff were warm and friendly (try a cocktail or two and listen to the bar... More

We stayed two nights and were impressed from start to finish: the location, the impeccable service from all the staff, the room and the attention to detail. They even sent us a special congratulation gift upon hearing that my wife and I are recently married. Free wifi in the room was offered during May, but I don't think that's a... More

The good: The staff was very friendly and accommodating. Made us feel very welcome when we arrived. Upon seeing our room and it's location we requested a change which they did very quickly and moved our luggage. The not so good: The hotel is just too expensive for what you get. The rooms are average and were really not that... More

We stayed on the first night of our honeymoon, and after an early start and a long drive we arrived at the door, my Husband went to find out about parking but didnt get far, as the excellent doorman came back to the car with him, took the luggage and the car keys and said they would sort it! (£27... More

A top class hotel,friendly staff, the resturant was fabulous,the food exquisite. Would recommend this hotel for a special Edinburgh visit. More