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BEST WESTERN Edinburgh Capital Hotel

3.0 of 5
187 Clermiston Rd | Corstorphine, Edinburgh EH12 6UG, Scotland
Hotel amenities
BEST WESTERN Edinburgh Capital Hotel
Ranked #60 of 140 hotels in Edinburgh
4.0 of 5 stars 264 Reviews
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264 reviews from our community

What travellers say about this hotel
  • Very good(8)
  • Leisure facilities(7)
  • Bus stop(7)
  • Evening meals(6)
  • Friendly and helpful(5)
  • Very nice(4)
  • Staff were helpful(3)
  • Swimming pool(3)
  • Room service(3)
  • Buffet style(3)
Traveller rating
    85
    115
    44
    16
    4
Only show reviews for Family (41) | Couples (113) | Business (38)
Date Rating
Durham, United Kingdom
2 reviews
5 of 5 stars Reviewed 28 May 2012 NEW

had a lovely stay, staff really friendly and helpfull.hotel very clean and tidy. would recommend to all. More

Was this review helpful? Yes
Stewiacke, NS Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 23 May 2012 NEW

Although this hotel is not in the city centre it is close to the bus terminal and an easy ride to the city centre...It was very clean, food was good, service excellent and very quite a night...well worth the effort to get downtown...I will definitely stay here again...lovely really More

Was this review helpful? Yes
CapitalManager, General Manager at BEST WESTERN Edinburgh Capital Hotel, responded to this review
24 May 2012

Dear Curiousfilly, Thank you for taking the time to post a review for our hotel. We are truly delighted to read that you enjoyed your stay with us and look forward to welcoming you back in the not too distant future. Kind regards, Chris Lynch General Manager More

Cumbria
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2012 NEW

I stayed here with my daughter 21/5/12. I picked it because it had a swimming pool and free parking and was really good value. It was much nicer than I expected for the price and from the minute we arrived we were made welcome, all the staff were pleasant and helpful. We had a snack in the restaurant when we... More

Was this review helpful? Yes
CapitalManager, General Manager at BEST WESTERN Edinburgh Capital Hotel, responded to this review
24 May 2012

Dear MollyMCumbria, Thank you for taking the time to post a review for our hotel. We are truly delighted to read that you enjoyed your stay with us and look forward to welcoming you back in the not too distant future. Kind regards, Chris Lynch General Manager More

Allentown, Pennsylvania
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 17 May 2012
1
person found this review helpful

Wow, I was really disappointed with this hotel. Firstly, it was WAAAAAY away from the city center. I knew it wasn't right there, but I was surprised. A solid 30-40min bus ride each way, or a 20min, £15 cab ride. The room was clean and the water was hot, but that's about all I can say. There were no outlets... More

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See 4 more reviews by honidewgirl for Edinburgh
CapitalManager, General Manager at BEST WESTERN Edinburgh Capital Hotel, responded to this review
18 May 2012

Dear honidewgirl, Thank you for taking the time to post a review for our hotel. I was sorry to read that you were disappointed with our hotel, this is something we do not relish in as we do receive so many other positive reviews. We are located approximately 4 miles from the vibrant city centre. Currently major roadworks are taking... More

Enniskillen, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 May 2012

Check in was okay with friendly staff. The insistence on passport details was odd. Booked a twin room but was allocated a double. Cleaning staff at work as we arrived - difficult to navigate narrow corridors. Cleaning still not complete by evening – plateful of food in open view near lift. First member of restaurant staff was excellent - friendly... More

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CapitalManager, General Manager at BEST WESTERN Edinburgh Capital Hotel, responded to this review
16 May 2012

Dear O Z, Thank you for taking the time to post a review and share your feedback with us. I have also noted your additional feedback from our in house customer comment form. I wish to apologise for the number of difficulties that you experienced during your stay, this is not indicative of our normally high standards and levels of... More

Sheffield, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 May 2012

On arrival I was well treated after a long 6 hour drive. The staff at reception were very friendly and helpful. The Rooms were OK, nothing special, a little out-dated. If your working on buisness the internet is pretty rubbish for signal when using mobile braodband. wi-fi is availble at a cost. good TV but not a lot of varitey.... More

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CapitalManager, General Manager at BEST WESTERN Edinburgh Capital Hotel, responded to this review
16 May 2012

Dear Lou P, Thank you for taking the time to post a review for our hotel. I was delighted to read that you enjoyed many aspects of your stay with us. I was sorry to read that you had paid for wifi. Best Western UK requires all of their hotels to offer free wifi to our guests, I think you... More

Wakefield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2012

Good revamp of a late 20th Century hotel- the design could still struggle with the northern weather, internal corridors could be early Ibis, but our room was clean and well appointed, bed comfortable, everything worked and they weren't mean with the linen, the TV, or the room kettle. Wonderful views from public rooms: warm fair-sized pool with gym facilities. Staff... More

Was this review helpful? Yes
CapitalManager, General Manager at BEST WESTERN Edinburgh Capital Hotel, responded to this review
16 May 2012

Dear Whomsoever, Thank you for taking the time to post a review for our hotel. We are truly delighted to read that you enjoyed your stay with us and look forward to welcoming you back in the not too distant future. Kind regards, Chris Lynch General Manager More

Norwich
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 10 May 2012

The staff were very friendly and welcoming, especially young lady who welcomed us in-outstanding, really made a difference. The room was very clean and cosy. There was plenty of choice for breakfast, good choice. We will definitely come back again, once we are back t Edinbourgh More

Was this review helpful? Yes
CapitalManager, General Manager at BEST WESTERN Edinburgh Capital Hotel, responded to this review
16 May 2012

Dear TripJNorwich, Thank you for taking the time to post a review for our hotel. We are truly delighted to read that you enjoyed your stay with us and look forward to welcoming you back in the not too distant future. Kind regards, Chris Lynch General Manager More

Wakefield, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 10 May 2012

We stayed as part of a group and had a delightful room overlooking the nature reserve which we loved exploring - 3 buzzards overhead and many wild flowers. Stunning views toward Edinburgh and the Tay Bridge. Transport links excellent with 26 bus taking you to Leith or Princes Street. Meals were reasonable but not over exciting. Could have done with... More

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See 3 more reviews by sarahjaney51 for Edinburgh
CapitalManager, General Manager at BEST WESTERN Edinburgh Capital Hotel, responded to this review
16 May 2012

Dear sarahjaney51, Thank you for taking the time to post a review for our hotel. We are truly delighted to read that you enjoyed your stay with us. In order to have our maintenance team check the correct operation of the door lock I would be most obliged if you could contact me to verify your room number: manager@edinburghcapitalhotel.co.uk It... More

Aberdeen
Senior Contributor
33 reviews 33 reviews
Reviews in 29 cities Reviews in 29 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 May 2012

We stayed here for one night in a family room. It was big enough for us, along with our 9 month old, with plenty room. The hotel is nice, in a quiet location out of the centre (but not too far out) and has plenty free parking. The leisure facilities were great, as was the restaurant. Staff were very helpful... More

Was this review helpful? Yes
CapitalManager, General Manager at BEST WESTERN Edinburgh Capital Hotel, responded to this review
7 May 2012

Dear Gill46Aberdeen Thank you for taking hte time to write your rreview following your recent stay with us in one of our famuily rooms. These are very popular with our guests as they are so spacious. As we just have a limited number, these can be booked by contacting the hotel directly. We do hope to see you again soon... More

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Additional Information about BEST WESTERN Edinburgh Capital Hotel

  • Best Western Edinburgh
  • Edinburgh Best Western
Address: 187 Clermiston Rd | Corstorphine, Edinburgh EH12 6UG, Scotland
Price range (per night):* 102 AUD - 281 AUD

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BEST WESTERN Edinburgh Capital Hotel
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