We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 140 Edinburgh hotels »

Mercure Edinburgh City - Princes Street Hotel

3.0 of 5
53 Princes Street, Edinburgh EH2 2DG, Scotland
Hotel amenities
Mercure Edinburgh City - Princes Street Hotel
Professional photos
32 traveller photos
Ranked #91 of 140 hotels in Edinburgh
3.5 of 5 stars 106 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

106 reviews from our community

What travellers say about this hotel
  • “Very good” (3)
  • “Car park” (3)
  • “Castle view” (3)
Traveller rating
    19
    45
    29
    6
    7
Only show reviews for Family (16) | Couples (39) | Business (8)
Date Rating
Bogota, Colombia
2 reviews
“Excelent location, hotel ok”
4 of 5 stars Reviewed 8 May 2012

More
Was this review helpful? Yes
James Fraser, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review
10 May 2012

More

Peterborough, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Great Location, Helpful Staff.”
4 of 5 stars Reviewed 8 May 2012
2
people found this review helpful

We stayed here for two nights over the bank holiday weekend. We were allocated castle view rooms on the same floor as our friends as per our request. The view was great and certainly added to our enjoyment. Room was of adequate size for a city centre hotel. Ours was extremely hot though, but I found the fan on the... More

Was this review helpful? Yes
See 6 more reviews by MrsACM for Edinburgh
James Fraser, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review
10 May 2012

Dear Guest, Many thanks for your recent review on our hotel and that you found the hotels location excellent. We are always trying our utmost to deliver the best service to our guests, and I am glad that we have made your stay enjoyable. We look forward to seeing you again soon. Best regards, James Fraser General Manager More

Derby, England, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Great staff, great location”
4 of 5 stars Reviewed 6 May 2012

We visited here for our honeymoon. The reception is actually located on the first floor up a spiral staircase which I can see why people wouldn't like this The staff were always friendly. We were upgraded to a castle view room which definitely had a wow factor to it. Breakfast was self service. Ranging from cereal, toast, etc to a... More

Was this review helpful? Yes
See 9 more reviews by Cat S for Edinburgh
James Fraser, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review
10 May 2012

Dear Guest, Thank you so much for your continued support and review. We are always trying our utmost to deliver the best service to our guests, and I am glad that we have made your stay enjoyable. Please accept our apologies that your room was warm and that your pipes where noisy I will certainly have our maintenance team look... More

Shefford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Tired and outdated - very disappointing”
2 of 5 stars Reviewed 30 April 2012
4
people found this review helpful

The hotel is situated a short walk from the main railway station where the Airport express busses also drop-down. With great views overlooking the Castle you can enjoy a good breakfast in the dining room. It is close to all the City Centre attractions. However, the roadworks outside will be continuing until 2014 so you cannot get anywhere near with... More

Was this review helpful? Yes
James Fraser, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review
10 May 2012

Dear Guest, Thank you for your valued review. We would sincerely like to apologise that you did not feel the room and hotel matched your expectations. I can assure you that I will look into the issues that you highlighted and take action where possible. I do hope that you would consider visiting us again when you are in Edinburgh... More

Travellers are raving about these Edinburgh hotels

No photo provided
The Chester Residence
5 of 5 stars
Show Prices ABS:HotelCheckRates-d313495?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Missoni Edinburgh
Hotel Missoni Edinburgh
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1438701?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Ceilidh-Donia
Hotel Ceilidh-Donia
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d483683?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Premier Inn Edinburgh City Centre - Haymarket
Premier Inn Edinburgh City Centre - Haymarket
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d209118?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Glasshouse
The Glasshouse
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d267070?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Newcastle upon Tyne, England, United Kingdom
1 review
“Security risk”
4 of 5 stars Reviewed 30 April 2012

My husband and I have just returned from our weekend stay. The room we had was on the front, with amazing views. It was clean and comfortable. However, I do have a couple of negative points. Whist waiting to check out one of the girls completely ignored us, she was obviously busy doing something on the computer, but an explanation... More

Was this review helpful? Yes
James Fraser, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review
10 May 2012

Dear Guest, Thank you for your valued review. I would like to assure you that we have looked into the security issue that you have highlighted and taken action. We are always trying our utmost to deliver the best service to our guests and I am glad that we have made your stay enjoyable. We do hope to see you... More

Angus
Top Contributor
96 reviews 96 reviews
Reviews in 40 cities Reviews in 40 cities
37 helpful votes 37 helpful votes
“Disappointing”
2 of 5 stars Reviewed 27 April 2012

The hotel has a great situation if you are travelling by public transport. It is a 5-10 minute walk up the hill from Waverley Station and just around the corner from the AirLink bus service to the airport. The tram construction works are outside the hotel. There are no public car parks really close to the hotel. The entrance to... More

Was this review helpful? Yes
See 10 more reviews by AngusAsh for Edinburgh
James Fraser, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review
10 May 2012

Dear Guest, Thank you for your valued review. We are always trying our utmost to deliver the best service to our guests, I would like to ensure you that we have looked into the cleanliness and staffing issue that you have highlighted and taken action. I do hope that you would consider visiting us again when you are in Edinburgh... More

Madrid, Spain
1 review
1 helpful vote 1 helpful vote
“Enjoy Edimburgh”
4 of 5 stars Reviewed 25 April 2012
1
person found this review helpful

The hotel is situated in a perfect place, to enjoy both old and new town. Rooms are ok for a 3 star in UK. More

Was this review helpful? Yes
James Fraser, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review
10 May 2012

Dear Guest, Many thanks for your recent review on our hotel and that you found our hotels location to be good. We are always trying our utmost to deliver the best service to our guests. We look forward to seeing you again soon. Best regards, James Fraser General Manager More

Bangkok, Thailand
1 review
3 helpful votes 3 helpful votes
“Never met this kind of TERRIBLE & UNDER STANDARD ACCOR HOTEL!!!”
1 of 5 stars Reviewed 23 April 2012
3
people found this review helpful

More
Was this review helpful? Yes
James Fraser, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review
14 May 2012

More

N.E.Lincolnshire
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“a very nice Hotel”
5 of 5 stars Reviewed 23 April 2012

Have stayed here twice now. the first time the room was at the back of the hotel and there were no views. in fact not nice views. 2nd visit fantastic views had a room on the front of the hotel overlooking Princess street gardens and the castle.Couldnt ask for better. the inclusive breakfast on both occasions had a wonfderfull view... More

Was this review helpful? Yes
See 8 more reviews by travelgang_10 for Edinburgh
James Fraser, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review
25 April 2012

Dear Guest, Thank you so much for your continued support and review. We are always trying our utmost to deliver the best service to our guests, and i am glad that we have made your stay enjoyable. We look forward to seeing you again soon. Best regards, James Fraser General Manager More

Santo Andre, SP
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Good location”
4 of 5 stars Reviewed 23 April 2012

The hotel is in an excellent location, near the airport bus stop and train station. They serve a good breakfast but starts a bit late. I was in a single-bed room in the last floor (7th), small and a bit old, but well maintained. More

Was this review helpful? Yes
James Fraser, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review
25 April 2012

Dear Guest, Many thanks for your recent review on our hotel. We are pleased that you had a pleasant stay and that you found our location to be excellent. We do hope that you use our hotel again in the future and we look forward to welcoming you back. Best regards, James Fraser General Manager More

Travellers who viewed Mercure Edinburgh City - Princes Street Hotel also viewed

The Old Waverley Hotel
The Old Waverley Hotel
4 of 5 stars 620 Reviews
Edinburgh, Scotland
Show Prices ABS:HotelCheckRates-d191450?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Apex Waterloo Place Hotel
Apex Waterloo Place Hotel
4.5 of 5 stars 961 Reviews
Edinburgh, Scotland
Show Prices ABS:HotelCheckRates-d1200672?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Place
The Place
4.5 of 5 stars 75 Reviews
Edinburgh, Scotland
Show Prices ABS:HotelCheckRates-d2354522?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 140 hotels in Edinburgh, ranked by popularity »

Been to Mercure Edinburgh City - Princes Street Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Mercure Edinburgh City - Princes Street Hotel

  • Ramada Hotel Edinburgh
  • Ramada Hotel Mount Royal
  • Ramada Edinburgh
  • Edinburgh Ramada
Address: 53 Princes Street, Edinburgh EH2 2DG, Scotland
Price range (per night):* 133 AUD - 338 AUD

Owners: What's your side of the story?

If you own or manage Mercure Edinburgh City - Princes Street Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing

Travellers also viewed...

  • The Old Waverley Hotel
    The Old Waverley Hotel
    4 of 5 stars 620 Reviews
    Show Prices ABS:HotelCheckRates-d191450?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewedAboveFold
    Edinburgh, Scotland
  • Apex Waterloo Place Hotel
    Apex Waterloo Place Hotel
    4.5 of 5 stars 961 Reviews
    Show Prices ABS:HotelCheckRates-d1200672?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewedAboveFold
    Edinburgh, Scotland
  • The Place
    The Place
    4.5 of 5 stars 75 Reviews
    Show Prices ABS:HotelCheckRates-d2354522?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewedAboveFold
    Edinburgh, Scotland

Browse nearby

Hotels (140) | Restaurants (1089) | Things to Do (345)
Mercure Edinburgh City - Princes Street Hotel
53 Princes Street
Edinburgh EH2 2DG
Scotland
Get Directions
What's Nearby:
Click map pins for more information.
Interactive map
Call now to book: 1-800-45-HOTEL from hotels.com

Explore Edinburgh

Free Edinburgh Guide

Get the best picks for where to eat, sleep, and play.
 
Download your guide now!
Get it now

Hotels around Edinburgh

Explore the world
Hotels
Sightseeing
Restaurants
  • Kfc
    1.0 out of 5, 1 review
Mercure Edinburgh City - Princes Street Hotel
Show the lowest price for this hotel (from our partners)
Show Prices