If you are looking for quality & class in Edinburgh look no further, having been extremely disappointed arriving at the Glasshouse (dirty rooms), we cancelled our room & spoke with Josephine at the Scotsman; who was amazing & sorted out an excellent room at very short notice. My fianceé & I were blown away with the customer service from all... More

We spent a single night, taking advantage of East Coast's bargain 1st class rail fares . On arrival we were made very welcome & upgraded to a room at the top of the hotel which we really enjoyed . If we had to single out staff for special mention, they would be the barman at lunchtime and the concierges. We... More

My husband and myself visited Edinburgh for a couple of days, to chill out and stayed at the Scotsman hotel where our stay was excellent , the staff can't do enough for you and the rooms are very spacious and comfortable, breakfast is excellent ,ordered room service for breakfast and it came spot on time requested, also the spa facilities... More

The room's weren't big but nice. The joint is pretty posh and has all the services you require. The hotel is located in a terrific spot. I got a decent deal on expedia. More

Stayed there last weekend as a special treat. Rooms booked were a junior twin suite and a superior twin.Special request was for Champagne in both rooms and baloons in the suite. Arrived at 10.00 am and reconfirmed requirements at reception. Rooms were not ready which was fine, asked would it be possible to have tea and toast and were shown... More

Everything about this hotel was great, special mention has to go to Nick who did everything he could to make our short stay special. Great location, brilliant rooms, lovely staff, top spa / gym area. Top place. More

Fantastic location between the Princes street and the royal mile! helpfull friendly staff . Exceptional service, great choices, no matter what your budget and always made to feel special! More

A lovely hotel all round, though this stay was business it is really very suited for holidays and romance. Pros: Snug warm rooms very comfortable and homely, tartan curtains Atypical architechture, really original, my room was a kind of duplex full of paintings Outstanding central location Very friendly and absolutely helpful without a single exception My room service was taking... More

This hotel is beautiful, centrally located, high class with great decor, menu and staff. I visited with the girls and we were not disappointed. Exceptional service, great choices, no matter what your budget and always made to feel special! Cocktails were amazing and half the price you would pay in London! The hotel even had its own cinema, well worth... More