I arrived at the this hotel to be told that they had plumbing problems with my room and that they had sent me an email that morning to inform me. They had booked me into another hotel "10 minutes out of Edinburgh by bus" at a reduced price (part of the same group). However I did not wish to be... More

Location of this hotel is perfect for wanting to explore the city. We arrived early and wanted to leave our bags. We were met with a man who didn't speak much English but we managed to leave our bags in our room. George the owner was lovely and very friendly. Breakfast was good, seconds were always offered with the cooked... More

Arrived early hoping to leave bags as we have done often on various occasions at different hotels. Hotel door was open therefore we entered having to hang about to be greeted by a very uncivilized "not open til 2" he pointed at door and walked away leaving the 5 of us standing, My mother is in her mid 80's and... More

Only booked this hotel as it was a good location to Edinburgh Playhouse and when I searched on-line it was the only hotel in the area of the Playhouse available! Upon arriving at this hotel (2 hours prior to book in time - to leave our luggage as we had a matinee show) there was no-one in reception & we... More

We were kept at the front door in the rain ringing the bell for about 5 minutes. Our welcome was not friendly. The hotel was in a good position to visit the city, next door to the bus station. We felt the hotel was very shaby. More

Newly taken over in July 2011 by George and Jenny. The hotel staff was very friendly, couldn't be more helpful. The reception is not 24hrs however they do have a call out facility. We arrived late and upon contacting the hotel George advised that he would wait up for us till after the tattoo to check in. On arrival George... More

This is an old-fashioned hotel, but friendly and in a central position. The rooms were large and very clean, There were a lot of stairs to get up though, and I didn't see a lift so would possibly not suit those with walking difficulties. Everywhere was easy to get to and the buses stopped on York Place to get to... More

Stayed 2 nights. Staff were very friendly and helpful and great location. But..... Tv didn't work, wifi didn't work, no telephone, bathroom/shower was mouldy, the shower kept going hot then cold not consistently warm, there was a weird smell of a dead animal in foyer of room, it was so noisy in the mornings from being right next to a... More

The hotel was over priced and in a bad state of repair. We had a room in the basement and below either the kitchen or the dining room and were woken up at 7am and couldn't get back to sleep. The only thing going for this hotel was the location. More