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All 12 Derry hotels »

The Best Western White Horse Hotel

68 Clooney Rd | Londonderry, Derry BT47 3PA, Northern Ireland
Hotel amenities
The Best Western White Horse Hotel
Ranked #6 of 12 hotels in Derry
4.0 of 5 stars 135 Reviews
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135 reviews from our community

What travellers say about this hotel
  • Great value(6)
  • Very good(6)
  • HOT WATER(4)
  • Friendly and helpful(4)
  • Swimming pool(4)
  • Reception staff(3)
  • Leisure facilities(3)
Traveller rating
    57
    35
    21
    10
    12
Only show reviews for Family (30) | Couples (41) | Business (24)
Date Rating
Belfast
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 April 2012
1
person found this review helpful

Attended a friends wedding in the hotel and stayed over. Everything was excellent, the food, room and breakfast. The wedding meal was superb and the function room is stunning. Could not fault anything. Leisure centre a great attraction also. Well done to all the staff.Would definitely recommend.

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Gweedore, Donegal, Ireland
1 review
5 of 5 stars Reviewed 7 April 2012

We´d loved the atmosphere, decoration, location, silent and peaceful, with a fantastic warm welcome and really friendly staff. It is strategically located half way to all important routes you as a tourist or business person can ask for! Its aside of a main highway, its near the airport, near the shoppings and the Walled city of Derry, its close to... More

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Northern Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 April 2012

Stayed here on 31st March - very good value & staff very helpful. We stayed in a family bedroom - 2 adults & 3 kids - the room was spacious, clean and served our needs well. This hotel is fine & the breakfast was good. Nothing really to complain about, it was very good value as we got a deal... More

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Lisburn, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 April 2012

very welcoming and inviting hotel .staff very friendly food very nice and rooms very clean and tidy. they have a nice pool and leisure facilitys, this was my 3rd visit, looking forward to my next visit,

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Kelty, Scotland, United Kingdom
1 review
5 of 5 stars Reviewed 26 March 2012

stayed here on the 23rd march enjoyed very much,staff friendly and the food was lovely location ideal for the airport,only one small problem was people slaming there room doors shut constanly day and night!!!will come back next time iam in n ireland.again thank you :-)

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Northern Ireland
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 26 March 2012

Stayed here for an anniversary last year and it was the worst stay of my life. We were in a "suite" that was situated RIGHT beside the function room. We listened to the awards, the speeches, the dances or the function from our hard bed until 1:30am. Incredibly noisy. Management agreed to give us the room next door as it... More

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Keith Baldrick, General Manager at The Best Western White Horse Hotel, responded to this review
27 March 2012

Dear SFergusion, Thank you for you review of the hotel. Firstly please accept my apologies for the inconveniences experienced. I do not know when you stayed but we had completely renovated our function rooms and extensively sound proofed them. We had upgraded you to a Suite even through your reservation was for a standard room due to the special occasion... More

Saltcoats
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 March 2012

Can't beat the service or friendliness in the hotel which is extremely good value for money. This was my sixth annual visit which we look forward to every year - nothing is too much bother from any of the staff. There is little turnover of the staff group (which proves that their a contented workforce)who remember you from previous visits... More

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See 3 more reviews by clydecoastwestie for Derry
Antrim, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 March 2012
1
person found this review helpful

This was a family celebration. Meal was booked for 7 30. Starters arrived 2 hours late. No apology or reason given,just fobbed off. Only average. Main course was very poor. Chicken dish was impossible to cut.It was so hard you would have needed a saw. Steak was cold. Asked for mustard. Didnt get it. Not all vegetables we ordered were... More

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South East
Senior Contributor
36 reviews 36 reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 12 March 2012

I spent 1 night here on business and was most impressed by the attention to customer service. The check in was efficient and welcoming. My room was quite large with a full size settee. The hotel provided all the things one would expect except for a pen. Bathroom was large and spacious The water temperature was slightly variable though and... More

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Glasgow, Scotland
Top Contributor
66 reviews 66 reviews
Reviews in 46 cities Reviews in 46 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 29 February 2012 via mobile

Stayed here on an overnight trip with work. Cannot fault any of the staff I spoke to, all lovely! Was given a ground floor room which was the first room you came to from Reception....even premier inn's but ladies on their own upstairs! Room was clean but could definitely do with being modernised, same with bathroom- the hair dryer was... More

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Additional Information about The Best Western White Horse Hotel

  • Best Western Derry
  • Derry Best Western
Address: 68 Clooney Rd | Londonderry, Derry BT47 3PA, Northern Ireland
Price range (per night):* 65 AUD - 140 AUD

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The Best Western White Horse Hotel
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