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All 83 Cardiff hotels

Millennium Lodge

3.0 of 5
108 St Mary Street, Cardiff CF10 1DX, Wales (City Centre)
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Millennium Lodge
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Ranked #67 of 83 hotels in Cardiff
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41 reviews from our community

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Traveller rating
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Date Rating
Ebbw Vale, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 27 April 2013

I know we paid cheaply last minute booked but my god I have never stayed in such a filthy room as this .carpets were filthy ,full of questionable stains beds were clean but so uncomfortable I really had a bad back following day the street noise was terrible between party goers till 3am then street cleaners from 5am I had... More

Was this review helpful? Yes 1
owner123, Owner at Millennium Lodge, responded to this review
30 April 2013

Thank you for your review. I am very sorry to read that you have not enjoyed your stay. I am surprised that you did not mention anything to us. I genuinely did not find the carpets to be poor in the room. I will investigate about the beds being uncomfortable as we have changed some recently so I thought they... More

Bristol, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 31 March 2013 via mobile

Not a place to stay for 1 hour let alone 1 night or longer. First of all, we were told that we could park in Westgate St car park we turn up and the road has closed because of the rugby (fair enough, however someone from The Sandringham Hotel called to ensure we were still staying and when we asked... More

Was this review helpful? Yes 1
owner123, Manager at Millennium Lodge, responded to this review
1 April 2013

Thank you for your review. I apologise that you were not made aware of the road closure that operated on the day you stayed. However I am delighted that the Staff from the Sandringham dealt with this problem so efficiently. We are not the same operators. We pay to use the Sandringham reception as we are a small business so... More

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Brighton
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 25 February 2013

I always think when reading other peoples reviews that you can't expect 5* for 2* prices, you get what you pay for. But you should still be able to expect the basics, not think that you've walked into something from 'Holidays from Hell' on tv. Our room was on the top floor (100 stairs up, no lift). Despite this, due... More

Was this review helpful? Yes 1
owner123, Owner at Millennium Lodge, responded to this review
26 February 2013

I am very sorry to read your review. We have had some problems with a third party cleaning company that we have now changed. With the improvements made on the second night I am certain that we can deliver excellent value for money. The price paid was a lot lower than our competition. We do have steep stairs but sadly... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 23 February 2013

Very bad never want to stay there ever again , no hot water, blood stain on bedding and bed didn't feel safe as notice on door saying keep ur room looked at all times just the worst place I have ever stayed

Was this review helpful? Yes 1
owner123, Manager at Millennium Lodge, responded to this review
25 February 2013

Hello I am very sorry that you have not enjoyed your stay. However I can assure you that I have found no problem with the hot water and no such stains on bedding. We send our laundry away to be cleaned by a professional company so it would surprise me for this to be as you have stated. I am... More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 21 February 2013 via mobile

This place is the pits, really. Booked on late rooms, even if you were the fitest person in the world, you would struggle 5 flights of stairs. The rooms have not been clean in a while with marks all over the walls. Sticky carpet. Mouldy shower, mouldy window sills and curtains. Shower leaked and no hot water. Broken bed, something... More

Was this review helpful? Yes 2
owner123, Owner at Millennium Lodge, responded to this review
22 February 2013

Dear Caroline, I realise that there were some problems in your room which we have now dealt with. However this complaint was only made after we asked you to quieten down as you were singing and being quite loud in the very early hours of the morning. Our Night Manager asked you to quieten down for the comfort of other... More

Bristol, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 February 2013

Before I start first can I say that when we checked in at nearby hotel The Sandringham they were lovely & polite & very helpful after we complained!!note this is not part of MLLodge!!!! We didn't get into room til late as we were out all day so was too late to move hotel! We didn't expect the Ritz but... More

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owner123, Manager at Millennium Lodge, responded to this review
18 February 2013

Dear Debbie H I am very sorry to read that you dd not enjoy your stay. I admit that we have had a problem with a contract cleaning firm that we were using. We have since changed to another company. I did not find a problem with the hot water and the floor plug hole is in case of a... More

Council Bluffs, Iowa
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 9 January 2013

This hotel was horrible! I didn't mind the stairs, but the room was filthy! I was afraid to stay here - not for safety but because it was so dirty. There was no toilet paper when I got to the room. When I went to Reception at the Sandringham, the staff person rolled her eyes at me when I requested... More

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See 2 more reviews by J B for Cardiff
owner123, Manager at Millennium Lodge, responded to this review
11 January 2013

Thank you for your review. I am very sorry to read that you have not enjoyed your stay. All rooms are serviced daily so I apologise that you found the room dirty. I will check our cleaning procedures to ensure that this does not happen again. The Sandringham Hotel is independant to ours. We pay to use their reception and... More

Jersey, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 November 2012

3 nights here, room 5 after horrible experience at Ibis in S'oton where much more i've expected from such huge worldwide brand, totally dissap. Millenium Lodge? Just PERFECT - friendly and warm welcome (1st time in Cardiff). Back to room, very surprised finding all i was needed wi-fi for free (hello 21st century), heating. Clean bathroom, comfy beds,TV, quiet room... More

Was this review helpful? Yes
owner123, Manager at Millennium Lodge, responded to this review
23 November 2012

Wow. Thank you for your superb review I am really pleased that you have enjoyed your stay. I am also really grateful about the information that you have listed. Many big brands do not offer the same things that we do. I realise that we have steep stairs with no lift but we do try to compensate in other ways.... More

Bristol, England, United Kingdom
1 review
4 of 5 stars Reviewed 10 November 2012

Having read all the reviews on this lodge i was not expecting much. On arrival we checked in at Sandringham hotel. Staff there were very friendly. Once over the road at the ML Lodge we made our way up to room 5 on the third floor. Stairs were very steep, but the lighting was adequate. When we entered our room... More

Was this review helpful? Yes
owner123, Manager at Millennium Lodge, responded to this review
12 November 2012

Thank you very much for your kind words. I am really pleased that you have enjoyed your stay and for your balanced review. We do as you say have steep stairs so guests should be aware of this. However we supply little extras that the budget chains do not and I am grateful that you have noted this. We are... More

poole
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 26 October 2012

Firstly great location easy to walk to shopping centre and restaurants. On the down side this Lodge which is part of the Sandringham Hotel is tired, scruffy and has very steep stairs which border on dangerous due to its insufficent lighting. Reception friendly so well done to her, however beds very hard and uncomftable especially over 2 nights also be... More

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See 3 more reviews by gary f for Cardiff
owner123, Manager at Millennium Lodge, responded to this review
2 November 2012

Thank you very much for your review. I am pleased to read that you have enjoyed the location of the hotel. However I am sorry that you feel the hotel is tired and scruffy. The ML Lodge is graded as a lodge and not a hotel so I hope you at least found that the price was good value for... More

 
 
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Additional Information about Millennium Lodge

Also Known As:
Millennium Hotel
Millennium Hotel Cardiff
Millennium Lodge Cardiff, Wales
Address: 108 St Mary Street, Cardiff CF10 1DX, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff > City Centre
Hotel Style:
Ranked #67 of 83 hotels in Cardiff
Price range (per night): $62 - $137
Hotel Class:3 star (3*)
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