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All 83 Cardiff hotels

Mercure Cardiff Holland House Hotel and Spa

4.0 of 5
24-26 Newport Road, Cardiff CF24 0DD, Wales
Hotel amenities
Mercure Cardiff Holland House Hotel and Spa
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77%
Ranked #21 of 83 hotels in Cardiff
Most recent review
4 of 5 stars Reviewed 16 June 2013
Kelly J Narberth, Wales, United Kingdom
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751 reviews from our community

Traveller rating
    282
    282
    111
    48
    28
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Families
82
 
Couples
286
 
Solo
31
 
Business
153
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Narberth, Wales, United Kingdom
1 review
4 of 5 stars Reviewed 16 June 2013 NEW

Stayed here for Hollys ball really enjoyed the spa and pool facilities were great staff were very friendly and couldn't do enough for you. We also ate in the resturaunt as we had vouchers when we booked for a 3 course meal for 15 pound and food was amazing fantastic value for money only little niggle is I feel the... More

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Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW via mobile

Stayed here for two nights recently whilst attending a conference. Had a twin room which was a great size, bathroom with separate shower cubicle and nice toiletries. Am sure the view would have been great from the massive windows but unfortunately the weather wasn't really playing ball. Restaurant was good, breakfast range was good and turned over quickly so nothing... More

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Porthcawl, United Kingdom
1 review
5 of 5 stars Reviewed 12 June 2013

my wife and i booked for a spa night. excellent value for money £205 for b&b, evening meal and £70 worth of treatment. well worth it...........................room on top floor fab views across cardiff and bay. room had extra desk which provided extra space. staff all very friendly and good choice of food for meal included in price

Review collected in partnership with Accorhotels.com

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Carmarthen, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 June 2013

Unfortunately, "normal" room rate for this hotel is out of my range, but if you can grab a deal such as the £58 we paid recently, then you're in for a real treat! Unlimited use of the swimming pool, sauna and steam-room meant I had plenty of things to do whilst the other half had her therapy in the nearby... More

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See 3 more reviews by MARTIN L for Cardiff
Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review
12 June 2013

Many thanks for your review, it is great to hear to had a 'spla endid ' time at the hotel. We have some great Summer offers coming up shortly, so keep a look out for them... Also just to note we have extened our Spa opening hours until 8.00pm so hopefully you can take advantage next time Thanks again for... More

Stevenage, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 June 2013

Lovely hotel, very glamorous, very large room with a king size bed and two very large windows, a 180' view of Cardiff. Downstairs there is guest access to a pool, jacuzzi, sauna and steam room. A very relaxed atmosphere, and overall it was a very enjoyable stay.

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Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review
11 June 2013

Thank you so much for taking the time to write a review about your recent stay -we are so pleased we exceeded your expectations and that you had 'the best nights sleep'! Hope you managed to try one of our spa treatments, if not maybe next time... We look forward to welcoming you back. Kind regards Marisa Morteo General Manager More

South Wales
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 10 June 2013

I have just come back from a spa break here for my mothers 60th birthday, we had two twin rooms on the 10th floor, which were lovely. They had big rooms, had comforatble beds, were spotless, had a fridge, ironing facilities, hairdryer, toiletries, nice big fluffy towells and tea and coffee facilities. The bathroom was big with a big tub... More

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West Midlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 5 June 2013

Booked in 2012 when dates for 2013 GP were announced and got a decent price for room only but were quoted £16.00 extra per person for breakfast. This was reduced to £10.00 when we checked in. Room was good, service was good. Food and drink is expensive. Didn't get to use leisure facilities. Hotel is about 15 minutes walk from... More

Review collected in partnership with Accorhotels.com

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Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review
11 June 2013

Thanks for taking the time to write a review, we really appreciate getting feedback from our customers. Just to confirm we have spoken to our call centre and there are offers on for breakfast at the time you make your booking too -so apologies for any confusion. We really hope you are able to return again soon and maybe try... More

Wales
Top Contributor
122 reviews 122 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 June 2013

I stayed here as part of a mid week spa break in March 2013. The hotel offered a great deal including a night's accommodation, three course evening meal, breakfast, a 30 minute spa treatment and full use of the facilities. Location wise this hotel is a 5 minute walk from Cardiff queen street station and shopping areas. The hotel itself... More

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Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review
5 June 2013

Wow, thank you so much for your great review. Vincente (Restaruant Manager) was thrilled to get a mention as was the chef for his food!!. We are so pleased you enjoyed your stay with us and look forward to welcoming you back soon. Kind regards Marisa Morteo General Manager More

manchester
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 June 2013

Stayed here for a weekend in April as part of a hen party. The hotel was perfect for our needs, the rooms were clean and spacious and the L shaped layout gave extra privacy in the twin room. Staff very friendly and location is great if you’re looking for a city break. There was lots of choice at breakfast and... More

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Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review
5 June 2013

We are thrilled you had a great 'hen do' with us and found the hotel 'perfect' and staff friendly. Chef also would like to thank you for your recommendation for our breakfast too- a big thank you from us all Hope to see you soon - maybe for some shopping... Kind regards Marisa Morteo General Manager More

Exeter, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 31 May 2013

Recently stayed and had to swop rooms as the first one allocated was pretty dire, stained carpet, stained chairs and very tired. Second one was better but room looking tired. Bed ok but had to ask for more pillows as they were very flat. Breakfast very mediocre , clearly been cooked way too far in advance and poor quality. And... More

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See 2 more reviews by Jo S for Cardiff
 
 
Mercure Cardiff Holland House Hotel and Spa
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Additional Information about Mercure Cardiff Holland House Hotel and Spa

Also Known As:
Mercure Holland House Cardiff Hotel Cardiff
Mercure Holland House Cardiff Hotel
Mercure Holland Hotel Cardiff
Accor Holland Hotel Cardiff
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Address: 24-26 Newport Road, Cardiff CF24 0DD, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotels in Cardiff
#10 Business Hotels in Cardiff
#23 Family Hotels in Cardiff
Price range (per night): $59 - $269
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A 4 star luxury hotel in the centre of Cardiff, 15 min walk from Cardiff Central railway and bus station and a 30 min drive from Cardiff International Airport. The hotel features 165 en suite rooms, the award winning First Floor restaurant, a stylish baras wellas a luxury leisure club and spa. 15 meeting rooms and function suites suitable for hosting conferences, events and weddings. WiFi internet access. Underground parking available at the hotel at GBP 14.00 per 24 hours (subject to availability). ... more   less 
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Mercure Cardiff Holland House Hotel and Spa
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