This is a really nice hotel- great location, great rooms, good service, good breakfast. However the lack of something as basic as keycoded safe in each room seems like a massive oversight- this is standard practice around the world. Thus I think this represents an unacceptable security risk in this day and age. A strange omission for such a big...
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I run my own business and alway stay at Best Westerns when away for meetings. I find as a general rule you know what you're going to get and most have a set standard all hotels must attain meaning you will avoid Fawlty Tower's type establishments. The other advantage is that unlike Premier Travel Inn, Travellodge etc each hotel is...
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Attended a wedding here and stayed for 2 nights. Had a great time. Staff, food and location were perfect. Room was a little run down and looked tired although it was clean. Wedding reception Marque was a great location with fantastic views. Highly recommended but a refurb of the rooms is required.
Many thanks for taking the time to review the New House Country Hotel and we are very pleased to hear that you enjoyed the wedding you were attending.
However on reading your comments regarding your room we are a little disappointed to hear that you found the room a little tired and dated. We are on a constant refurbishment programme...
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My wife and myself had a thoroughly first rate stay at this hotel over the Easter weekend. Great location with wonderful views over Cardiff, helpful and interested staff, modern well appointed room, food was of high quality and well presented. Tip, if you stay over a weekend ask for a quiet room as the hotel is extremely popular for wedding...
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Thank you for taking the time to write your review.
We pride ourselves on great customer service, so our team will be dlighted to read your comments.
I am very pleased to hear that you had a wonderful stay over the Easter period and look forward to welcoming you back soon.
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New House Country Hotel is by far the best situated Hotel in Cardiff it is on the outskirts situated just North of the M4 with ease of access to the city or motorway for further excertions. The staff are very polite and helpful and the rooms spacious and very well kept. I would recommend it to anyone visiting the area....
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Thank you for taking the time to review the hotel and for your lovely comments.
We pride ourselves on great customer service and fantastic food and I am delighted to hear that we do this for you on every occasion.
We look forward to welcoming you back very soon.
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being on a business trip, this is the perfect place to get into a countryside setting after a long day downtown or the office. however be prepared that some wedding is kind of always on. The 3 times i stayed there wedding preps or highly excited guests where always my company. You can expect some fun and noise, especially at...
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I have been to The New House twice recently - once for a work event and for lunch last week. The redecorating is lovely and done to a high standard. The staff are lovely and the food delicious. Well done.
Reviewed 19 May 2011
Reviewed 30 July 2010
Thank you for your review.
I am pleased to hear that you have enjoyed both staying at the new house and coming back to us for lunch.
We look forward to welcoming you back very soon.
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What a fabulous venue for our Daughters wedding here. Highly recommended. The views are stunning- and food fantastic- but the staff are the best thing. The wedding was made special due to the staff here. Each and every member of staff catered for our every need- and nothing was too much trouble. The wedding was in the marquee with fab...
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Thank you for your wonderful review.
We are so pleased that your daughter chose our hotel so we could help celebrate her special day and are delighted that it was a day enjoyed by all.
We hope to welcome you back to the New House Hotel in the not so distant future.
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Lovely hotel. Welcoming staff. Fantastic view of city in distance. Room spacious and all usual complementaries. Breakfast delicious.
Thank you very much for your review, I am pleased to hear that you enjoyed your stay with us.
We look forward to welcoming you back soon.
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Overlooking the bay and city of Cardiff, this hotel is a MUST stay if you are ever in the area.
The service received from all staff is absolutely perfect, so polite and helpful, in particular the breakfast staff I must add.
The food is outstanding, and the whole hotel is impeccably clean, warm and feels like home from home.
There...
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Thank you for your review, I am pleased to hear that you chose the New House Hotel for your recent stay and that it was an outstanding experience!
We look forrward to welcoming you back soon.
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