Stayed here for one night before picking up friends on Sunday morning. Great hotel 5 mins walk from the Capital centre and right opposite the Motorpoint arena. The room was spotless and the shower was amazing. It was very quiet even though there was a hen party staying on the same floor! The staff were very friendly and eager to...
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i stayed at this hotel after checking out of another one nearby which was awful and the staff at the Ibis managed to find my daughter and I a lovely family room for the same price.... The room was clean and comfortable and the bathroom was immaculate with a fantastic shower...
The staff at reception were really friendly and helpful...
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Thank you very much for your kind review! I have shared your comments with the team, and they were really pleased to read them.
Regards,
Remi VR
General Manager
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We were visiting Cardiff to see a show - we had intended driving but decided to 'treat ourselves' and stay overnight. Mmm - bad choice. We arrived to a reception full of young men wearing fancy dress and we realised we may have made a mistake in our choice of city centre hotel. The room was dowdy and shabby -...
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Thank you for your review; I am sorry to hear that you were not pleased with your stay.
Please contact me on h2936-gm@accor.com, so that we can prevent a re-occurence of the situation.
Regards,
Remi VR
General Manager
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The location is definitely the best thing this hotel has to offer. Right in the heart of the City Center of Cardiff, it is less then a 5 minute walk to the mall, cinema and there are several excellent restaurants right there, a great Thai place right next door, and the Gwdihw cafe which has good music nights. The room...
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Thank you very much for your kind comments; we hope to welcome you again in the future.
Regards,
Remi VR
General Manager
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I stay in a lot of Ibis hotels they are cheap and cheerful and you know what to expect. Finding somewhere to park at this one involved driving round and round the hotel for 15 minutes and negotiating Cardiffs one-way system and roadworks. Finally found somewhere close but...
The room had a noisy pipe that sounded like a cistern filling...
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Thank you for taking the time to write a comment. I am sorry to hear that you were disappointed with your stay on this occasion. We advise the guests to come to the hotel first, to check in and drop the luggages, and then we explain how to get to the closest and cheapest car park, at £5 for 24...
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