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All 86 Cardiff hotels »

Novotel Cardiff Centre

4.0 of 5
Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Hotel amenities
Novotel Cardiff Centre
Ranked #5 of 86 hotels in Cardiff
4.5 of 5 stars 461 Reviews
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461 reviews from our community

What travellers say about this hotel
  • Very good(41)
  • Car park(34)
  • Executive room(31)
  • Swimming pool(22)
  • Friendly and helpful(22)
  • Leisure facilities(21)
  • Bay area(15)
  • Short walk(13)
  • Great Hotel(9)
  • Double beds(6)
Traveller rating
    191
    192
    55
    17
    6
Only show reviews for Family (97) | Couples (183) | Business (79)
Date Rating
1 review
5 of 5 stars Reviewed 28 May 2012 NEW via mobile

Booked this as a last minute surprise for my girlfriend just for a place in between the city centre and the bay ideal location for both and just a place to sleep for a reasonable price, booked it blind and didn't look at reviews before hand just at the price and for the amount I payed wasn't expecting a lot... More

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

Iv stayed at this hotel on numerous occasions over the past 2years and I can say without a shadow of a doubt that it is..by far the best hotel in Cardiff. I find the hotel to be at an amazing location..just a 3 minute walk from town but away from all the pubs,clubs and drunks. The staff are extremely friendly... More

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St Davids, United Kingdom
1 review
5 of 5 stars Reviewed 25 May 2012 NEW

Have stayed here for conferences over several years and have always been impressed with the approachability, patience and diligence of the staff. I had a problem once with excessive party noise and had to get up for early morning meeting. The management were more than accommodating in the way they dealt with this. Comfy beds, peace or company - if... More

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Bristol
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

Stayed at the hotel for a friday night away with the girls....when we arrived we grabbed a panini in the bar which was yummy and lovely comfy seats. Next we thought we'd try the pool and sauna, jacuzzi etc...all really nice, free towels to use and nice changing rooms. Room was nice, bed really comfy. Location was fine, took about... More

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Novotel Cardiff, General Manager at Novotel Cardiff Centre, responded to this review
23 May 2012

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Cardiff . I look forward to welcoming you back at Novotel Cardiff . Kind regards, Wael Elassal More

Contributor
19 reviews 19 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

If I can, I always try to stay in this hotel when in Cardiff on business. It's not smack bang in the city centre - but it's not far. It's handy for the train station, the shops and the bay. The rooms are very comfortable and well equipped. Breakfast is great - one of the highlights is their delicious vegetarian... More

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Novotel Cardiff, General Manager at Novotel Cardiff Centre, responded to this review
23 May 2012

Thank you very much for your review. I am delighted that you enjoyed your visit at Novotel Cardiff. I look forward to welcoming you back soon. Kind regards, Wael Elassal More

Gothenburg, Sweden
1 review
2 of 5 stars Reviewed 19 May 2012

No free wifi. Even if you pay for wifi (expensive!), it is not really working. Possibility to use tv-connection, though not very convenient and 9,95 £/day! If you've forgot your tooth-brush or electrical travel adaptor at home, the hotel staff will not help you.

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Novotel Cardiff, General Manager at Novotel Cardiff Centre, responded to this review
23 May 2012

I am sorry that on this occasion you were disappointed with your stay at Novotel Cardiff. I treat all feedback with the utmost seriousness and I am currently investigating the matter. Please feel free to contact me on 02920 475000 to discuss this further and in person. Kind regards, Wael Elassal More

Norwich, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 18 May 2012

Great location, onsite parking (£8 a day), good rooms (maybe a little tired in parts), great breakfast (£16), good CV gym - not so impressed with the Weights/resistance section, good sized pool and good sauna/steam room. I liked the 2 public computers in reception (free for short time use) - I don't use much when I travel so avoids having... More

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See 3 more reviews by GJC10044 for Cardiff
Novotel Cardiff, General Manager at Novotel Cardiff Centre, responded to this review
23 May 2012

Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at Novotel Cardiff and look forward to seeing you again in the near future. Kind regards, Wael Elassal More

Ipswich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2012 via mobile

We stayed for 3 nights at the novotel, had an executive room which was very nice, clean and spacious. Added bonus was the free movies at weekend which we could advantage of one night as the weather was rubbish and didnt fancy going out. Service in bar was very good and prices were reasonable. We ate at the bar one... More

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Novotel Cardiff, Manager at Novotel Cardiff Centre, responded to this review
9 May 2012

Thank you for your kind comments and compliments. I am delighted that you enjoyed the facilities and services of the Novotel Cardiff and that we were able to play a part in making your trip to Cardiff enjoyable. I look forward to sharing your comments with the team and hope to be able to welcome you back again soon. Kind... More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2012

I stayed here for one night at the last minute following disaster with another reservation elsewhere in the City. Lovely Executive room: spacious with comfortable bed and good facilities. Car park onsite a benefit in Cardiff. Staff couldn't have been more helpful. Thoroughly recommended.

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Novotel Cardiff, Manager at Novotel Cardiff Centre, responded to this review
9 May 2012

Thank you for your comments and for your high recommendation. I am glad that you enjoyed your Executive room given the difficulties that you had experienced at another hotel. I hope that we can welcome you back on your next visit to Cardiff. Kind regards Chris Jones More

Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2012

Booked very last minute as our previous arrangements had fallen through and although we couldn't book online (didn't allow 2 adults, 2 children in same room for some reason) we managed to get booked by ringing. Great hotel. Very clean, very friendly, great location and facilities. Pool and area very clean and perfect for the kids and adults with an... More

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Additional Information about Novotel Cardiff Centre

  • Novotel Cardiff
  • Hotel Accor Cardiff Centre
  • Cardiff Novotel
Address: Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Price range (per night):* 93 AUD - 213 AUD

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