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BEST WESTERN St. Mellons Hotel

3.0 of 5
Castleton, Cardiff CF3 2XR, Wales
Hotel amenities
BEST WESTERN St. Mellons Hotel
Ranked #44 of 86 hotels in Cardiff
3.5 of 5 stars 83 Reviews
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83 reviews from our community

What travellers say about this hotel
  • Leisure facilities(7)
  • Swimming pool(5)
  • Golf course(4)
  • Evening meals(3)
  • Very helpful(3)
Traveller rating
    12
    19
    24
    14
    14
Only show reviews for Family (17) | Couples (26) | Business (22)
Date Rating
Dudley, United Kingdom
1 review
5 of 5 stars Reviewed 21 May 2012

The young staff in the hotel and spa are very well trained and courteous. It cost us only a little more tha a Premier Inn type hotel but the surroundings and breakfast were vastly superior.The spa was the reason we booked and exceeded expectations.There was a function and a wedding on that weekend so the the public areas were decorated... More

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Horsham, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 18 May 2012

I just stayed for the one night. Reception, personnel etc all very welcoming and the evening meal I had was of good quality and provided value for money. I stayed in one of the "Garden Rooms" which was fine - a bit like mini bungalows laid out in garage block format. The Garden Rooms are situated about 100 yards from... More

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Chelmsford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

I have been staying at this Hotel on and off for over 25yrs. My mothers wedding reception was there, my wedding reception was there 21yrs ago and my brother was married there. I have seen things change at the Hotel over the years but I must say even though I am emotionally attached to the Hotel the stay over the... More

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OHIML, General Manager at BEST WESTERN St. Mellons Hotel, responded to this review
11 May 2012

Thank you for taking the time to post feedback regarding your recent stay. I am sorry that your stay was not as it should have been; there was an issue with the pool temperature over the bank holiday weekend, but it was not an on-going problem, and has not been an issue for several months; I can assure you that... More

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Wales
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 May 2012

We stayed here for just one night on DBB. There are 3 locations for rooms in this hotel, the old building, the newer extension and the garden rooms. We were allocated a room in the old building which had a rather quirky layout but was large, clean and had all you would expect of a 4* hotel except this is... More

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Newcastle
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 May 2012

I stayed for 2 nights on business on the dinner, bed and breakfast rate. I received a friendly welcome at reception and was asked if I required a table booking for dinner or any newspapers etc. for my room. The downstairs area of the hotel is lovely, very clean and well decorated. There is a dining room, a seperate bar... More

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Bothwell South Lanarkshire
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 April 2012
2
people found this review helpful

We spent a very enjoyable few days over Easter at the St Mellons Hotel in South Wales. The young, enthusiastic and very personable management team and pleasant staff, made our holiday. The dining room is elegant, yet provided a relaxed environment where we enjoyed the beautifully prepared and presented cuisine. St Mellons has excellent leisure facilities and is within easy... More

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Winchester, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 26 March 2012
1
person found this review helpful

I stayed in this hotel for 4 nights whilst on business in and around Cardiff, The hotel is within easy reach of the M4 and is good value for money. The staff were extremely friendly and helpful and even wrote out directions in to Cardiff city centre! The room was clean and spacious, although it does feel in need of... More

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Shrewsbury, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 24 March 2012
2
people found this review helpful

We stayed here for 4 nights last week whilst I was working in Cardiff, the hotel is just 2 miles from E. Cardiff park and ride. The room (102) was very spacious, comfortable and clean and the furniture was much in keeping with the Edwardian building. It was at the front of the hotel and overlooked the beautiful grounds. Wifi... More

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Marlborough, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 15 March 2012
1
person found this review helpful

Set in the middle of a golf course, it's peaceful... Yes, not first class, but good, and reception staff always helpful. Maybe I got lucky, room 26, over looking the front of hotel and grounds. Lovely. Free wifi not good, but I discovered a network cable, and then my internet was great! Still free. Room perfet. Yes, not modern, but... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 12 March 2012

We stayed in one of garden rooms although clean it had a musty smell! The main hotel is dated and could definately do with an upgrade. We ordered bar food in the evening but the order didn't get recieved in the kitchen so it took over an hour to recieve, although the staff were very apologetic and tried to make... More

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OHIML, General Manager at BEST WESTERN St. Mellons Hotel, responded to this review
21 March 2012

Thank you for taking the time to leave feedback regarding your stay. I am sorry to hear that there was a mix up with your order, and I do hope that the staff were successful in resolving the issue for you. I can only apologise for you not being able to order a snack, I am unsure what time it... More

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Additional Information about BEST WESTERN St. Mellons Hotel

  • Best Western Cardiff
  • Cardiff Best Western
Address: Castleton, Cardiff CF3 2XR, Wales
Price range (per night):* 99 AUD - 367 AUD

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