Not the easiest place in the world to drive to, but incredibly conveiently situated, right on the river (by Eton bridge) and 5 minutes walk from the station,the Castle and shops. Lovely restaurant location with views over the river and across to Eton.

Spent last night in Room 43. The room - at a price of £170 - was absolutely shocking. The window frame around one window was crumbling, there were bubbles and damp stains on the wall unbder another, there were further bubbles on a wall together with a large crack, the TV remote didnt work, the wardrobe looked like it had... More

I stayed with my 3 sisters (2 twin rooms, 413 and 416) for a long weekend. We booked well in advance - 6 months - and were able to get a slightly cheaper rate. The hotel is centrally situated and close to the railway station. We were in the annexe over the road up quite a lot of stairs, so... More

A group of friends stayed for one night at this brilliantly located hotel in the heart of Windsor. The service was excellent and the hotel has a lovely warm feel. Our twin room was incorrectly made up as a double but this was rectified really quickly. The bar area had plenty of atmosphere it the evening and the food at... More

We stayed at the hotel for two nights whilst my husband was working in the area. The location of the hotel was very good but we were very disappointed with our room- number 81- it was detached from the main hotel and located in the area next to the spa- no view and the window was frosted and needed to... More

On arrival at the hotel we checked in and was shown to a room in the annex to the hotel. Although the very clean and tidy with a roll top bath in the on-suite, the view from the bedroom was disappointing as the window was frosted. Phoned through to reception who did not hesitate to upgrade us to another room.... More

We booked a two night stay over the May bank holiday to celebrate our first wedding anniversary. On arrival we were helped with our luggage and informed we could not check in until 3pm so decided to sit in the sun on the gorgeous terrace and enjoy an afternoons drink whilst we waited. At 3.15pm our room was still not... More

Enjoyed an evening here with work colleagues. It is the sister hotel of The Bull in Gerrads Cross. Ideal to the shops and walking distance to the train station. However the car park is extremely small and accomodates 14 cars at a push. You have to leave your keys with reception and they move the vehicles around as and when... More

I'm not surprised to hear stories of terrible service and lost bookings as the same thing happened to us - and the staff were far from apologetic about it. We had booked six weeks in advance for a birthday, but we were told there was no record of our booking when we arrived. They then tried to make out it... More