When we read the feedback prior to our stay we were concerned that we had made a bad error buying our Groupon voucher. However, these negative feedbacks lowered our expectations and therefore we were pleasantly surprised when we arrived. Helpful and friendly young man on the reception desk (also doubles up as a waiter.) Our room was spacious with a... More

Just like the earlier review, I booked this through groupon ........it was awful. The rooms are far from luxury, very basic, mould on ceiling above bed and above windows (lots). First days breakfast was very nice, second day was terrible including partially raw sausage. I'm by no means a snob, if a hotel is basic but pleasant and enjoyable, I'll... More

Just returned today from a weekend away here. The staff were excellent couldnt help enough, food was lovely, both breakfast and evening meal. Room was clean and tidy. Great location for exploring Henley on Thames and Windsor. The only thing i would say is the rooms need a wee bit of TLC but nothing too bad. Would definatley return. More

very pleasant staff. breakfast ok. clean rooms very very uncomfortable and squeaky bed. put mattress on floor and slept, much more comfortable but then faulty fire alarms going off in the night did not help the sleeping situation!! groupon voucher included afternoon tea.....we were not.offered it at all. don't think would return to this hotel More

This is the place to go for a relaxing stay, the food is superb although its a shame the restaurant was so quite when we stayed. Our room was very large, overlooking the front, busy A4 road, but with the windows shut you wouldn't know, we opened the bathroom window instead for fresh air at night. The staff were very... More

I have only rated this review "terrible" because there is no option to rate it any worse. I booked a Groupon getaway here and although I usually vet potential accommodation prior to booking, I slipped up on this occassion and blindly trusted the explanation on Groupon. The hotel brochure and website state "The hotel hosts twenty luxury bedroom suites which... More

From the start we were made very welcome, nothing was a problem for the reception staff, they were very helpful and always on hand. we were in room 7 which was on the ground floor and very quiet, considering this hotel is on the main A4. The room was rather dated but spacious and very clean. we had a meal... More

We had a very pleasant stay at this hotel over the weekend. We had a coupon and were attending a family celebration nearby. The room was clean and warm, the staff were helpful and pleasant and the breakfast was excellent. I cannot comment on the 'afternoon tea' as we did not have time to avail ourselves of this. Overall I... More

I would like to give some feedback on the Groupon getaway I did to the above place. The deal included afternoon tea.. which consisted of 1 small cup each and some broken digestive biscuits. When I complained they gave us some stale cakes. The wireless in the hotel didn't work, the staff were quite dismissive, the breakfast service was extremely... More