Just come back from a one night stay, had a lovely break at a bargain price £40 pound with a KGB voucher for two of us. Rooms basic but clean and everything that you require hairdryer,iron tv etc.
Hotel itself lovely, with nice bar area lovely outside area where you can have a drink. We only had breakfast in restaurant...
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The hotel was clean, comfortable and as modern/swanky as you would expect given that it isn't a 5*.
The staff were very friendly and accomodating. The breakfast was great, full English, buffet style; including cereals etc.
Our room was very nice and spacious, comfy bed and lovely French doors leading out onto a balcony. It felt as if you were...
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Thank you for such a glowing review and I'm delighted you had such a lovely stay with us. I shall tell our chefs about your comments regarding your breakfast and the leisure club staff about your experience in this area too. I would like to make you aware of our pamper packages which we shall shortly be advertising - that...
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Spent one night here, wished we could have stayed longer. The place is amazing, huge leisure area, big pool, steam room, gym and sauna. Staff very friendly and informative, room was big with all the facilities you needed, and a balcony overlooking a very nice wooded area at the back of the hotel. For the price we paid £49 for...
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Thank you for a great review of the hotel. We are particularly proud of the leisure area as this has improved substantially over the last 12 months - we will be advertising pamper package weekends soon, so this may be of interest in the future. I'm glad you had such a great stay with us and we hope to welcome...
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We booked a 2 night stay with KGB Deals for a very reasonable £99!
Both my husband and I had a fantastic weekend. We can not fault the staff, they were absolutely lovely. Being an hotel manager myself I know how hard it is to find good staff.
Unfortunately, we didn't get a chance to use the leisure facilities (-...
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Thank you for such a lovely review - I am glad you enjoyed your stay with us. On your next visit, it maight be worth planning in time for the leisure club - it is very relaxing! Shortly we shall be advertising pamper packages, so this might also be another way to relax... I'm glad you had such a great...
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This is a lovely hotel with extremely comfortable rooms. We had a lovely room with french doors which leading out to the gardens. The staff were all very friendly and helpful when asked. It is at least 5 miles outside of Leeds and a car would be needed - although there was a bus stop right outside the hotel. Only...
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Thank you very much for your review and I'm apologise about the sausages! I have spoken to our Head Chef today and we will offer vegeaterian sausages with immediate effect. Thank you for your comments about our bedrooms and I am pleased to say that we are now investing in matress toppers which will create an even better night's sleep...
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We could not stay at this hotel as they had trouble with the plumbing and we were, therefore, moved to an alternate. The Hotel made all the arrangements and the staff were very helpful and polite but the upshot was we could not stay where we had booked nor were we advised of this before arrival. We are still awaiting...
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Thank you for your response and please accept my apologies for not being able to accommodate your booking last week due to a plumbing issue affecting five of our bedrooms which arose on the day of your arrival. I am glad that our staff were so helpful during what must have been a stressful time whilst we arranged alternative accommodation....
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We stayed at the Leeds Parkway for one night over the bank holiday weekend, the hotel itself is lovely, the rooms are clean and spacious, we had a balcony room which was very nice! We originally saw this on groupon and booked direct with the hotel as it turned out to be cheaper....Groupon advertised it as "Yorkshire Dales Hotel" It...
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Thank you taking the time to review our hotel and I am glad you enjoyed your stay with us. We are proud of our staff and service given and we are pleased to see they delivered once again. Next time you stay, it may be worth taking time out in Golden Acre Park, the 130 acre award winning park in...
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My girlfriend and me stayed here for 1 night before travelling to Rome. We have mixed views on the hotel in general. The pool was lovely and clean, the jacuzzi was freezing cold but the sauna and steam room were also lovely and relaxing. The hotel in general was a bit run down and could do with decorating. The room...
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Thank you for taking the time to review our hotel. I am sorry that your experience did not reflect our usual high standards and apologise that the service in the restaurant let down your dining experience - I shall obviously discuss this with our team. It is a shame that we were not made aware of any of the issues...
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stayed here one night on business. the hotel is a little dated, but it is clean and very comfortable.. what made my stay so good was the staff, they were exceptional from reception to restaurant, they catered for my every need and even my difficult requests (for dinner as I am on a special diet), nothing was too much trouble....
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Thank you very much for your review on our hotel. Our staff are our greatest asset and I thank you for their recognition. Regarding the condition of the hotel, we are completing an in-house refurbishment programme with the conference rooms, public areas and 15 bedrooms having been completed in the last 8 months. This obviously is an on-going programme which...
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We had three nights at Leeds parkway on a B and B basis. Very pleasant staff and good accomidation Very large room and the breakfast was very good. Great loction for Harrogate and the Yorkshire Dales or Leeds City its self.
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Thank you for such a lovely review of the hotel. I am delighted that our food, general standards and service levels reached and exceeded your expectations. I look forward to welcoming you back to the Mercure Leeds Parkway in the not too distant future. Kind regards, Stewart Woodeson
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