My Mum and I stayed here recently as part of a coach trip, and were very disappointed. Our room was on the second floor overlooking the car park, a busy road and a block of flats. The room and bathroom were in need of a good clean. There was dust all over the place, the sink was dirty, there was... More

I stayed here with my partner a few days ago and were dissapointed on arrival. When we booked the room, it shows the hotel in city centre, close to shops, bars and restaurants, when we asked the staff where the restaurants were they told us we would have to pay for a taxi as they are over 6 miles way.... More

My partner and I booked to stay there this hotel for a one night break but we're never stayed as dispite being shown 2 different rooms we felt both were of very poor quality. In the end we asked for a refund and went to another hotel. The staff were helpful but didn't seem particularly bothered that we were unhappy... More

I was looking for a hotel in the city centre for a one night business stay and all rooms were either taken or an astronomical price - £205 for one night at the Queens!! So reluctantly, I had to take this out of town hotel for £40 per night. Fortunately, my room was in the new part of the hotel.... More

3 evening meals, 3 breakfasts and 3 nights stay for £89 with tour company and I have the cheeck to moan! As renovation was going on on our floor the dust was evident in the room as well as the hallway. Food was very average and as we were in the middle of nowhere evenings were quiet as no entertainment.

Visited this hotel as part of a National Holiday trip. After initial problems with our original room (the bathroom ceiling tile had collapsed and water was leaking into the room) we were offered rooms in the newly refurbished part of the hotel. These rooms were comfortable and perfectly adequate for our one night stay. The food was ok but reminded... More

Hotel sits right on the motorway network so ideal as central base, my room looked straight onto major roundabout which concerned me as a light sleeper but I never heard a thing all night. Room has all you could want, as reported by others hotel having works done on it as refit but never caused a problem during 4 night... More

My husband and went to his hotel with a Caledonian Travel tour, No problems at all, food was amazing and plenty to choose from, room was maybe say a wee bit dated but was clean and that's the main thing, staff very friendly, great value for money.

Was a bit worried after reading the reviews on this hotel but was pleasantly surprised when we arrived. We were part of a coach tour and were very swiftly booked in. We were given room 206 and on opening the door were delighted with the size of the room. Four poster bed, ample wardrobe space, very comfortable sofa and flat... More